`
Integrating Oracle Internet of Things Cloud Service with Oracle Service Cloud
Top of Topic

Import the integration package

The first step is to import the integrations and connections that are required for Oracle Integration Cloud Service.

Procedure

  1. Download the OSVC-IOT_Integration_Package.par file from GitHub and save it to your computer.

  2. Log in to Oracle Integration Cloud Service with sufficient privileges to create and modify connections, integrations, packages, and other artifacts.

  3. Click Packages in the navigation pane.

  4. On the Packages page, click Import.

  5. In the Import Package File window, select the OSVC-IOT_Integration_Package.par file, then click Import.

  6. After the package is imported, click Integrations in the navigation pane.

Results

These four integration flows are created:

  • GET_MSG_INTEG (1.0)—Contains the integration flow that facilitates propagation of device messages from Oracle Internet of Things Cloud Service to Oracle Service Cloud.

  • GET_DEVICE_ATTRIB_FROM_IOT (1.0)—Contains the flow that is invoked to get the list of modifiable attributes/properties of a specific device model. This flow is invoked when the service agent attempts to list the attributes/properties of the device model that can be updated remotely.

  • OSVC_TO_IOT_GET_DEVIC_MSGS (1.0)—Contains the flow that is invoked to get additional historic messages from the device. The flow is invoked when a service agent is viewing the incident and clicks on a button to fetch additional messages for the specific device.

  • PUT_APP_DEVICE_ATTR_INTG (1.0)—Contains the flow to set or modify specific attributes or properties on a device. This flow is invoked when the service agent attempts to set the value of an attribute/property of a device.

Along with the four integration flows, the import also creates two new connections:

  • IOT_Connection

  • OSvC_Connection