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Integrating Oracle Internet of Things Cloud Service with Oracle Service Cloud
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Import the add-ins

You create a .zip file for the add-ins, then import them into Oracle Service Cloud using the Add-In Manager.

Before you begin

This procedure requires the compiled add-ins from the previous procedure.

Procedure

  1. On your computer, navigate to the iotcloud/cx/projects/Accelerator.IOTCloud.Client/bin/Release folder.

  2. Create a ZIP file named Accelerator.IOTCloud.Client.zipfrom the following DLL files:

    • Accelerator.IOTCloud.Client.dll
    • System.Web.Helpers.dll

  3. In the Service Console, click Configuration on the navigation pane.

  4. Double-click Add-In Manager under Site Configuration.

  5. Click New in the ribbon, then select Agent Desktop Add-In.

  6. In the Open window, select Compressed Add-In files (*.zip) from the file type drop-down menu.

  7. Select the Accelerator.IOTCloud.Client.zip file from the iotcloud/cx/projects/Accelerator.IOTCloud.Client/bin/Release folder, then click Open.

  8. Click Profile Access on the ribbon.

  9. Click Apply All on the ribbon.

  10. Click Save.

    The new add-in is displayed in the Add-In Manager under Agent Desktop Add-Ins.

  11. Click Save & Close to exit the Add-In Manager.