Create the product in Oracle Service Cloud
Before you can create the asset in Oracle Service Cloud, you must add the associated product to the catalog.
Procedure
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Click Configuration on the navigation pane.
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Double-click Product Catalog under Opportunity.
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Click New on the ribbon.
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In the Product Details editor, complete the following fields:
Field Description Product Name Enter a name for the product. ID Enter a product ID. Disabled Leave the check box unselected. Service Catalog Select the check box. Serialized Select the check box. -
Click Save & Close to save the product and close the Product Details editor.