Download the source code
You download the source code for configuring Oracle Service Cloud from GitHub.
About this task
Procedure
- Download the following files from GitHub:
Files Description Add-ins /social/cx/projects: - Accelerator.SRM.CreateReplyAddIn
- Accelerator.SRM.ReportTablesAddIn
- Accelerator.SRM.ServiceStatusBarAddIn
- AcceleratorSRMSolution.sln
Configuration setting /social/cx/imports/sample_config/CUSTOM_CFG_Accel_Ext_Integrations Custom objects /social/cx/imports/custom_attribute/SRM_CustomObjectsAndAttributes.zip PHP endpoint and custom scripts /social/scripts/custom: - OAuthController.phph
- srmoauth.php
- srmoauthcallback.php
- srmoauthinit.php
Reports /social/cx/imports/report: - SocialChannelAccount.xml
- SrmRepliesListTable.xml
- SrmResolutionTime.xml
Workspaces /social/cx/imports/workspace: - SRM_ContactWorkspace.xml
- SRM_IncidentWorkspace.xml
- Save the files to your computer in a folder structure similar to the one on GitHub, for example, /social/cx/imports/custom_attribute for the custom object .zip archives.