Download the source code

You download the source code for configuring Oracle Service Cloud from GitHub.

About this task

You download the source code from GitHub, which you can access through Oracle Service Cloud Accelerators on Oracle Technology Network.

Procedure

  1. Download the following files from GitHub:
    Files Description
    Add-ins /social/cx/projects:
    • Accelerator.SRM.CreateReplyAddIn
    • Accelerator.SRM.ReportTablesAddIn
    • Accelerator.SRM.ServiceStatusBarAddIn
    • AcceleratorSRMSolution.sln
    Configuration setting /social/cx/imports/sample_config/CUSTOM_CFG_Accel_Ext_Integrations
    Custom objects /social/cx/imports/custom_attribute/SRM_CustomObjectsAndAttributes.zip
    PHP endpoint and custom scripts /social/scripts/custom:
    • OAuthController.phph
    • srmoauth.php
    • srmoauthcallback.php
    • srmoauthinit.php
    Reports /social/cx/imports/report:
    • SocialChannelAccount.xml
    • SrmRepliesListTable.xml
    • SrmResolutionTime.xml
    Workspaces /social/cx/imports/workspace:
    • SRM_ContactWorkspace.xml
    • SRM_IncidentWorkspace.xml
  2. Save the files to your computer in a folder structure similar to the one on GitHub, for example, /social/cx/imports/custom_attribute for the custom object .zip archives.