Add Extensions

You can import Agent Browser UI Extensibility into Oracle B2C Service to create extensions using the Extension Manager.

To add extensions:

1. Log in to BUI.
2. Click Extension Manager in Site Configuration.
3. Click Add New icon in the toolbar. A new Extension opens on the content pane.
4. Enter a name for the extension in the Name field.
5. From the Extension Type drop-down menu, select Console.
6. Download the file: /chat_sentiment/bui-extension
7. Upload the extension file downloaded in previous step.
8. From the Init File drop-down list, select the chatEmotion.js file as the initialization file.
9. Click on Connection Permission tab and select the Agent insight.
10. Click on the Profile Access tab and grant permissions for the Interface and External Connections.
11. Click Accept.
12. Click Publish.