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Mobile Accelerator for Oracle Service Cloud — November 2016
Top of Topic

Assets

Procedure

  1. Tap Assets in the Springboard.

    The My Assets list appears.

  2. Tap the Search icon to search for assets.



  3. Tap an asset to view its details.



  4. Tap the Edit icon to add or change information about the asset.

  5. Tap Save to save the changes, or Cancel to discard the changes.

  6. Tap the Incidents icon at the bottom of the screen to view incidents associated with that asset.

  7. Tap the Back icon twice to return to the Asset Summary screen, and then to the My Assets list.

    We do not recommend using the device Back button on Android devices.

  8. Tap the Add icon to create a new asset.

    1. Fill in the fields.

    2. Click the Barcode icon to use the barcode scanner (if available) to enter the serial number.

    3. Tap Save to save the new asset, or Cancel to discard it.