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Mobile Accelerator for Oracle Service Cloud — August 2016
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Import the Mobile Accelerator reports

You must import the Mobile Accelerator reports into your Oracle Service Cloud site for the mobile app to run.

Before you begin

The report definitions are in the imports.zip archive that you must download.

Procedure

  1. Download and extract the imports.zip file from Oracle Service Cloud Accelerators on Oracle Technology Network.

  2. In the Service Console, click Analytics on the navigation pane.

  3. Double-click Reports Explorer.

  4. In the Reports Explorer, right-click Public Reports and select New Folder. Name the new folder Accelerators.

  5. Right-click Accelerators and select New Folder. Name the new folder Mobile, or some other useful name.

  6. Click New Report on the ribbon.

    The New Report wizard opens.

  7. Click Import Existing Report Definition.

  8. Select the AcceleratorAccountForSelect.xml file from the imports/reports directory that you extracted, then click Open.

    The report opens in the Report Designer.

  9. Click Save & Close on the ribbon..

  10. Name the report AcceleratorAccountForSelect and save it under Public Reports\Accelerators\Mobile.

  11. Repeat steps 6 through 10 for each report in the imports/reports directory.