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Tap Incidents in the Springboard.
The My Incidents list appears.
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Tap the Search icon
to search for incidents.
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Tap an incident to view its details.
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Tap the icons at the bottom of the screen to view messages,
tasks, or attachments associated with the incident.
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In the Attachments list, you can add an attachment by
tapping the camera icon.
In the August 2016 release, you have two choices for adding
attachments:
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Choose Photo.
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Take Photo.
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In the Messages list, you can add a message by tapping
the Add Message icon.
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Choose the entry type and channel, enter the message
text, and then tap Save.
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Tap the Edit icon
to add information to the incident
or change its status.
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Tap Save to save the changes, or Cancel to discard the changes.
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Tap the Add icon
to create a new incident.
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Fill in the fields.
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Tap Save to save the new incident,
or Cancel to discard it.
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Tap the Back icon
to return to the My Incidents
list.
We do not recommend using the device Back button on Android devices.