`
Mobile Accelerator for Oracle Service Cloud — August 2016
Top of Topic

About configuring Mobile Accelerator reports

You can configure Mobile Accelerator reports, but you must be aware of the following considerations.

When configuring Mobile Accelerator reports:

  • We recommend that you do not change the names of the reports.

    If you change the name of a report, you will also have to change the reference to it in the Java class that corresponds to its AMX page in the mobile application.

  • Most visible columns in the reports can be configured.

  • Certain columns in the reports must not be changed. They are listed in the folowing table.

    Report Column Not to Change
    AcceleratorIncidentList attr2 (Status)
    AcceleratorIncidentThreadList attr1 (Text)