About Mobile Accelerator reports
The following reports in Oracle Service Cloud provide the base functionality of the Mobile Accelerator.
Report | AMX Page in JDeveloper Project | Purpose |
---|---|---|
AcceleratorAccountForSelect | SearchContactForSelect.amx | Searching for contacts by the staff accounts associated with contacts |
AcceleratorAssetForSelect | SearchAsset.amx | Searching for assets to associate with an incident |
AcceleratorCategoryForSelect | SearchCategory.amx | Searching for categories to associate with an incident |
AcceleratorContactForSelect | SearchContactForSelect.amx | Searching for contacts |
AcceleratorContactIncidentList | ContactDetail.amx | Listing incidents associated with a contact |
AcceleratorContactList | Contacts.amx | Listing contacts |
AcceleratorDashPerformance | Dashboard.amx | Incident performance graphs on the Dashboard |
AcceleratorDashStatus | Dashboard.amx | Incident status pie chart on the Dashboard |
AcceleratorIncidentAttachmentList | IncidentDetail.amx | Listing attachments associated with an incident |
AcceleratorIncidentList | Incidents.amx | Listing incidents |
AcceleratorIncidentTaskList | IncidentDetail.amx | Listing tasks associated with an incident |
AcceleratorIncidentThreadList | IncidentDetail.amx | Listing threads associated with an incident |
AcceleratorOrganizationContactList | OrganizationDetail.amx | Listing contacts associated with an organization |
AcceleratorOrganizationForSelect | SearchContactForSelect.amx | Searching for contacts by the organizations associated with contacts |
AcceleratorOrganizationIncidentList | OrganizationDetail.amx | Listing incidents associated with an organization |
AcceleratorOrganizationList | Organizations.amx | Listing organizations |
AcceleratorProductForSelect | SearchProduct.amx | Searching for service products to associate with a new incident |
AcceleratorTaskList | Dashboard.amx
Tasks.amx |
Listing tasks on the Dashboard or Tasks screen |
AcceleratorTaskNoteList | TaskDetail.amx | Listing Notes associated with a task |
AcceleratorThreadChanneForSelect | NewThread.amx | Selecting a channel to associate with a new thread |