Create an app

You must create an Oracle Social Cloud app to obtain the Client ID and Client Secret, which are necessary for Oracle Service Cloud to authenticate with Oracle Social Cloud.

Before you begin

To add an API app, you must be the root bundle administrator of the account.

Procedure

  1. Log into Oracle Social Cloud.
  2. From the Home drop-down menu, select Workflow & Automation.
  3. On the Workflow & Automation page, click the Account link.
    The default My Account page displays.
  4. On the navigation pane at the lefthand side, click API Apps.
  5. On the API Apps page, click Create a New App.
  6. On the Create a New App page, complete the following fields:
    Field Description
    App Name Name the app.
    Callback URL

    Oracle Social Cloud requires a callback URL that indicates the Oracle Service Cloud site with which you are attempting to connect. The callback URL is a path to one of the scripts that you imported as part of the accelerator configuration process. The callback URL uses the following convention, while replacing the host name and the interface that are specific to your Oracle Service Cloud site:

    https://your_site/cgi-bin/your_interface.cfg/php/custom/srmoauthcallback.php
  7. Select the I accept these Terms and Conditions check box, then click Create.
    The app is listed on the API Apps page.
  8. Click the link for the app’s name.
    The app’s page displays, showing the Client ID and Client Secret.

What to do next

You will use the Client ID and Client Secret to configure the OAuth settings.