Oracle Integration Cloud
This accelerator comes with preconfigured OIC flows to assist with the setup process. These flows have all of the connections and integrations pre-configured so that you simply need to update them with your environment information to get this AR accelerator running.
| OIC Flow Filename | Purpose |
|---|---|
| AR_APPLICATIO_CONFIGURAT_01.00.0000.iar | Provides preliminary configuration information for the AR application, such as sensors to show and the service application (Engagement Cloud or Service Cloud) to use. |
| AR_CREAT_NODE_NOTE_SERVI_CLOUD_01.00.0000.iar | Create a note record (custom object) in Service Cloud. |
| AR_DELETE_NOTE_OSVC_01.00.0000.iar | Delete a note record (custom object) in Service Cloud. |
| AR_DELETE_SERVIC_REQUES_OSVC_01.00.0000.iar | Create a service request in Service Cloud. |
| AR_GET_DEVIC_NODE_OSVC_SOAP_01.00.0000.iar | Get device node data using a ROQL query in Service Cloud. |
| AR_GET_IOT_DEVICE_DATA_01.00.0000.iar | Integrates with IoT Cloud Service to provide device information (model type, threshold values, etc.) to the AR experience that can be displayed with a 3D model is loaded. |
| AR_GET_IOT_DEVICE_MESSAG_01.00.0000.iar | Integrates with IoT Cloud Service to provide IoT message data (sensor data) from the IoTCS device simulator. |
| AR_GET_NOD_DET_BY_DEV_AND_NOD_SO_01.00.0000.iar | Get node details by device id and node from Service Cloud custom object. |
| CREATE_SERVIC_REQUES_ENGAGE_CLOU_01.00.0000.iar | Provides the HTTP POST API to create service requests for Engagement Cloud. |
| CREATE_SERVIC_REQUES_SERVIC_CLOU_01.00.0000.iar | Provides the HTTP POST API to create service requests for Service Cloud. |
| CREATESERVICEREQUEST_01.00.0000.iar | Example orchestration to account for scenarios where you send data to Service Cloud or Engagement Cloud depending on record data. This flow is not currently used, but is included to demonstrate potential flows. |
| ENGAGE_CLOUD_GET_KB_CONTEN_01.00.0000.iar | Provides the HTTP GET API to read Engagement Cloud knowledge base content lists filtered by category type and title. |
| ENGAGE_CLOUD_KB_CONTEN_ITEM_01.00.0000.iar | Provides the HTTP GET API to read Engagement Cloud knowledge base content items by recordId. |
| GET_ENGAGE_CLOUD_SERVIC_REQUES_01.00.0000.iar | Provides the HTTP GET API to read service requests from Engagement Cloud. |
| GET_SERVICE_CLOUD_ANSWERS_01.00.0000.iar | Provides the HTTP GET API to read answer data from Service Cloud. |
| GET_SERVICE_CLOUD_INCIDENT_01.00.0000.iar | Provides the HTTP GET API to read service requests from Service Cloud. |
| GET_SR_BY_DEVIC_SERVI_CLOUD_01.00.0000.iar | Provides the HTTP GET API to read service requests (with a device ID filter) from Engagement Cloud. |
| GETSR_FOR_DEVICE_ENGAGE_CLOUD_01.00.0000.iar | Provides the HTTP GET API to read service requests (with a device ID filter) from Service Cloud. |
Note: Before moving forward with any of
these steps, log in to your OIC environment with credentials that
have permissions to create and manage connections, integrations, and
enable tracing (should a problem arise that you need to troubleshoot).