Software Requirements

This accelerator uses different softwares, cloud applications, and native applications to implement the end-to-end solution. To obtain the various licenses or environments for Oracle softwares, you must work with the applicable Oracle Applications team supporting your organization.

Note: If you want to change or compile the sample Live Chat Sentiment Analysis Accelerator, you must be proficient in these programming languages: Python, PHP, TypeScript, and basic understanding of machine learning.

The following table describes the software required for the Oracle Live Chat Sentiment Analysis accelerator for CX applications.

Software Source
Oracle Cloud Infrastructure Contact Oracle Sales
Oracle B2C Service Contact Oracle Sales