quality@glassfish.java.net

Re: Request for comments : FishCAT, the way forward

From: Judy Tang <judy.j.tang_at_oracle.com>
Date: Thu, 24 Jun 2010 00:57:06 -0700

"I trust in the idea of growing a lot of motivation out of enthusiasm -
for a technology, for a project, for a community.", it is a very good
summary, thanks Kristian!



Kristian Rink wrote:
> Folks;
>
>
> Am Thu, 24 Jun 2010 09:02:26 +0200
> schrieb Richard Kolb <rjdkolb_at_dev.java.net>:
>
>>> In my opinion FishCat points don't provide any serious level of
>>> motivation.
>>> I would say this kind of motivation could works only in
>>> kindergarten :)
>>>
>> lol, you are right. My 18 month old daughter gets stickers ;-)
>>
>
> :]
>
>
>> Yes, I do understand and I think you make some good points.
>> And let's go into more detail ; perhaps we/you can write an official
>> proposal to the powers that be.
>> If we can prove return on investment , we have a winner I think.
>>
>
> Indeed, and this will be rather difficult in my opinion. And,
> eventually, the kind of "reward" making things interesting to
> users/testers might drastically differ. In example, in my special case,
> FishCAT is pretty attractive not because its points/scoring system or
> some public attention to achieve, but rather because I can provide
> feedback on issues that nag me once in a while and I have a more
> "straight connection" to people who could eventually hear me and change
> these things rather than just posting to an end-user mailing list to
> wait for something to happen...
>
> In my opinion, I think rewards based upon activity are a double-edged
> sword. On one side, of course, providing people with some return for
> doing something is good. On the other side however, providing people
> with "reward" for quantity of bugs filed doesn't seem a smart idea as
> it doesn't say anything about quality of bug filed (duplicates, simple
> misconfiguration issues, ...). In my testing of gfv3, I didn't really
> run into any serious issues worth reporting so I don't get points for
> filing any. Should a testing reward motivate people to file "much", or
> should it motivate to provide _good_ feedback? :)
>
>
>
>>> In the past I had a brief discussion with Judy regarding this topic
>>> and she was supportive on this. But that time Oracle was taking
>>> over Sun Microsystem and it wasn't very appropriate time to go
>>> further with it. Now I see again some understanding that people
>>> need to be motivated to do some testing so I'm bringing it up.
>>>
>> Yes, motivation is the key here and not an easy topic at all. :)
>>
>
>
> I trust in the idea of growing a lot of motivation out of enthusiasm -
> for a technology, for a project, for a community. Asides anything else,
> Sun did _rather_ good at that, looking at the various communities that
> used to exist. Hope Oracle will keep this up. ;)
>
> K.
>
>
>