Twilio CTI Accelerator software requirements

The following table shows the software required for the Twilio CTI Accelerator for Oracle Service Cloud.

Note: A subscription to Twilio is required to use the Twilio CTI Accelerator. The subscription is not included with Oracle Service Cloud or the accelerator.
Table 1. Twilio CTI Accelerator software requirements.
Software Version Description
Oracle Service Cloud May 2017 and later Minimum version required for the Accelerator.

Refer to Oracle Service Cloud User Guide for more information.

Twilio JavaScript SDK 0.1.5 Provides APIs for computer-telephony integration (CTI).

Refer to Twilio Docs for more information.

Twilio TaskRouter 1.9.1 Provides APIs for CTI workflows.

Refer to Twilio Docs for more information.

Gradle 3.3.0 Open-source JavaScript build tool for extensions.

Refer to Gradle Build Tool Documentation for more information.

Node.js 6.9.4 Open-source JavaScript runtime.

Includes npm.

Refer to Node.js v6.10.2 Documentation for more information.

npm 3.10.9 Package manager for JavaScript.

Installed with Node.js.

Refer to npm Documentation for more information.

RequireJS 2.3.2 JavaScript file and module loader.

Installed by npm during the build process.

Refer to RequireJS for more information.

TypeScript 2.1.5 Superset of JavaScript that adds optional static typing and class-based object-oriented programming.

Installed by npm during the build process.

Refer to TypeScript Documentation for more information.

TSLint 4.3.0 Extensible static analysis tool that checks TypeScript code for readability, maintainability, and functionality errors.

Installed by npm during the build process.

Refer to TSLint for more information.