Correcting Receipts

You are a receiving agent and you need to correct receipt lines on receipt number 5721.  In this demonstration, you will learn how to change the receipt quantity to correct receipt lines that have already been received.

Steps:

1. Begin by navigating to the Receipts work area.

    

   Click the Navigator link.

   Step 1

2. Click the Receipts link.

   Step 2

3. Navigate to the Correct Receipts page.

    

   Click the Correct Receipts link.

   Step 3

4. Enter search criteria to search for a receipt with receipt lines to correct.  You can search by receipt, purchase order, ASN, in-transit shipment, RMA, or item number. You can also search by the supplier or customer name.

    

   You want to search for receipt number 5721.

    

   Enter the desired information into the Receipt field. Enter

    a valid value
    e.g.
    "5721"
   .
   Step 4

5. Click the Search button.

   Step 5

6. Select a receipt line or lines to correct. You can choose to correct one line or correct multiple lines at the same time.

    

   Because you want to correct the receipt line that has already been delivered, select the line with a status of Delivered.

    

   Click an entry in the RCV-100 row.

   Step 6

7. Click the Correct button.

   Step 7

8. Click in the Corrected Quantity field.

   Step 8

9. Enter the correct quantity for the receipt line.  This quantity becomes the new receipt line quantity. For example, if the recorded quantity is 15 and you actually received 16, enter 16 in the Corrected Quantity field.

    

   Enter the desired information into the Corrected Quantity field. Enter

    a valid value
    e.g.
    "16"
   .
   Step 9

10. Because the recorded quantity was 15, and you entered 16 in the Corrected Quantity field, the new receipt quantity will be 16.

    Step 10

11. Click the scrollbar.

    Step 11

12. Click the Details icon to access the Correct Line page to enter specific line details for an individual receipt line. You can enter much of this information on the Correct Lines page. However, the Correct Line page displays the fields in an easier viewing format.

     

    Click the Details button.

    Step 12

13. On the Correct Line page, enter correction reasons and notes.

     

    Click the Reason menu.

    Step 13

14. Click the ADD list item.

    Step 14

15. You can optionally enter any notes to further clarify the correction reason.

     

    Click in the Note field.

    Step 15

16. Enter the desired information into the Note field. Enter

     a valid value
     e.g.
     "Incorrect count. Total is 16."
    .
    Step 16

17. When you are finished entering correction details, click the OK button to return to the Correct Lines page where you can submit your lines for correction.

     

    Click the OK button.

    Step 17

18. Submit your corrected receipt lines for processing.

     

    Click the Submit button.

    Step 18

19. A message confirms that your corrected lines were saved.

     

    Click the OK button.

    Step 19

20. Verify that your correction was made.

     

    Click an entry in the RCV-100 row.

    Step 20

21. Click the Correct button.

    Step 21

22. The value in the Recorded Quantity field now shows 16.

    Step 22

23. Click the Cancel button.

    Step 23

24. Click the Done button.

    Step 24

This concludes this demonstration of correcting receipt lines

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