ka - proxy Function

The KA proxy is used to proxy data to Knowledge Advanced when B2C Service is the service application.

Configure the following variables to enable KA integration.

fn config f ar-accelerator ka-proxy sitename “mykasite” \
fn config f ar-accelerator ka-proxy hostname “mykasite.custhelp.com” \
fn config f ar-accelerator ka-proxy username “ka_user” \
fn config f ar-accelerator ka-proxy password “myVoiceIsMyPassportVerifyMe”