I talked with SJSU Professor Gao who has been very supportive. And we
agreed on the following:
Students will use school bug system to report bugs found by negative
testing. If students find
P1/P2 bug from positive testing, they will send email to GlassFish
quality alias, SQE and developer
will let them know to log a bug or not. We really like to see those
good P1/P2 bugs filed by
students and we like to encourage students to test deeper and wider to
find those good bugs.
I have also communicated with a few students to point out those
dup/invalid bugs to them, they
are very welcome to my input and they are working on to improve. It is
true that we don't
have a very good way to query for dup bugs, one area to improve.
As always we appreciate students/community testing GlassFish very much
! A good communication
is the key to make the community testing working. We welcome your
valuable input :-)
Thanks,
Judy
Judy Tang wrote:
> Thanks Snjezana and Anissa for the valuable input. And thanks Manfred
> for the suggestion.
>
> To encourage students learning at the same time not introducing
> dup/invalid bugs to the system,
> I would like students to do the following:
>
> (1) Please do not file negative test bugs in Admin GUI, Installer,
> Update tool since most cases are
> already reported and when developer fix one place, they most likely
> will take care of the
> same situation for other places, some time the fix in one place will
> address other cases. Just to give
> you an example last night and this morning Yifeng and Anissa processed
> more than 70 dup/invalid
> bugs. This need to stop !
>
> (2) Please try more main functional/positive end to end testing, when
> you see any issue, please send
> email to quality alias first, SQE and developer will evaluate the
> issue and let you know a bug
> is needed or not.
>
> It is first time we have so many students testing GlassFish, we are
> very happy to have
> you here to learn and to help, because this is first time, we also
> have a lot lesson to learn together on how
> to handling dup/invalid bugs. We will keep improving. With your help
> we will :-)
>
> Thanks,
> Judy
>
>
>
> Manfred Riem wrote:
>> Hi there,
>>
>> Maybe the professor should assign a team lead that files
>> the bugs. So no filing before the team lead has collected
>> them?
>>
>> Manfred
>>
>>
>>> -------- Original Message --------
>>> Subject: Re: (IMPORTANT) please follow bug filing procedure
>>> From: Anissa Lam <Anissa.Lam_at_Sun.COM>
>>> Date: Thu, April 16, 2009 1:59 pm
>>> To: quality_at_glassfish.dev.java.net
>>>
>>>
>>> I second that.
>>>
>>> Please use your common sense when filing bugs.
>>>
>>> Last night, a student filed 43 Admin GUI issues, all of them are
>>> either duplicate, no clear description of what is wrong, not
>>> reproducible or invalid. It takes both QA and Eng. hours to clean
>>> that up late last night, only to find yet another similar batch come in.
>>> Judy has send several guidelines and there are umbrella bug available
>>> for adding comments. PLEASE follow the guidelines.
>>>
>>> thanks
>>> Anissa.
>>>
>>>
>>> Snjezana Sevo-Zenzerovic wrote:
>>>
>>>> Plea from frustrated and swamped GF engineer:
>>>>
>>>> * Please go through existing bug list before filing your issue. Time I
>>>> am spending evaluating and closing issues which are very obvious
>>>> duplicates of existing issues could be much better used fixing some of
>>>> genuine issues.
>>>> * Consider filing umbrella bugs for similar issues or issues that are
>>>> likely to have the same root cause. For instance, if you cannot
>>>> install several packages from Admin GUI, you don't have to file
>>>> separate issue for each one of them.
>>>>
>>>> Thank you.
>>>>
>>>>
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>>>>
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>>
>>
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