Thanks Snjezana and Anissa for the valuable input. And thanks Manfred
for the suggestion.
To encourage students learning at the same time not introducing
dup/invalid bugs to the system,
I would like students to do the following:
(1) Please do not file negative test bugs in Admin GUI, Installer,
Update tool since most cases are
already reported and when developer fix one place, they most likely will
take care of the
same situation for other places, some time the fix in one place will
address other cases. Just to give
you an example last night and this morning Yifeng and Anissa processed
more than 70 dup/invalid
bugs. This need to stop !
(2) Please try more main functional/positive end to end testing, when
you see any issue, please send
email to quality alias first, SQE and developer will evaluate the issue
and let you know a bug
is needed or not.
It is first time we have so many students testing GlassFish, we are very
happy to have
you here to learn and to help, because this is first time, we also have
a lot lesson to learn together on how
to handling dup/invalid bugs. We will keep improving. With your help
we will :-)
Thanks,
Judy
Manfred Riem wrote:
> Hi there,
>
> Maybe the professor should assign a team lead that files
> the bugs. So no filing before the team lead has collected
> them?
>
> Manfred
>
>
>> -------- Original Message --------
>> Subject: Re: (IMPORTANT) please follow bug filing procedure
>> From: Anissa Lam <Anissa.Lam_at_Sun.COM>
>> Date: Thu, April 16, 2009 1:59 pm
>> To: quality_at_glassfish.dev.java.net
>>
>>
>> I second that.
>>
>> Please use your common sense when filing bugs.
>>
>> Last night, a student filed 43 Admin GUI issues, all of them are
>> either duplicate, no clear description of what is wrong, not
>> reproducible or invalid. It takes both QA and Eng. hours to clean
>> that up late last night, only to find yet another similar batch come in.
>> Judy has send several guidelines and there are umbrella bug available
>> for adding comments. PLEASE follow the guidelines.
>>
>> thanks
>> Anissa.
>>
>>
>> Snjezana Sevo-Zenzerovic wrote:
>>
>>> Plea from frustrated and swamped GF engineer:
>>>
>>> * Please go through existing bug list before filing your issue. Time I
>>> am spending evaluating and closing issues which are very obvious
>>> duplicates of existing issues could be much better used fixing some of
>>> genuine issues.
>>> * Consider filing umbrella bugs for similar issues or issues that are
>>> likely to have the same root cause. For instance, if you cannot
>>> install several packages from Admin GUI, you don't have to file
>>> separate issue for each one of them.
>>>
>>> Thank you.
>>>
>>>
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>
>
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