dev@glassfish.java.net

Fwd: [Community Leaders] Update java.net status

From: Paul Sterk <Paul.Sterk_at_Sun.COM>
Date: Fri, 02 Oct 2009 07:33:04 -0700

Update from Janice Wilson on java.net status. Access of web content is
still very slow for me. svn update to v3 trunk was performing
acceptably well, but has not stalled.

Paul

The system is back up and operational with some IP access restrictions.
Access is blocked, for now, for
China, Russia and Africa. We understand that is not the solution but it
has stopped the dos attacks and has brought the system back to a very
usable state for most of the community.
Please inform your project managers and/or communities in your normal
process of communication.
Below are some Q&A that may help..

Q. How do members from those countries get access?
A. For Sun employees in those countries, have them access the site via
SWAN or have them provide you with their ID and IP address outside SWAN.
For non-Sun community members that need access from those countries,
please have the members send their ID and IP addresses to you also. In
both cases forward them to me and I will get them enabled within 12
hours. I will improve this process quickly so these requests are more
automated with faster turnaround.

Q. When will the "real problem" of just blocking the problem IP
addresses be resolved.
A. We are working on a plan and I will get back to the group next week
with a date.

Q. What if I have a problem to report?
A. Open a problem in tracker, if tracker is down and/or if it is an
Outage contact the help desk at CollabNet directly either via email or
phone and copy Eric at CollabNet and me. Please do not
send emails directly to Eric for assistance as it relates to
infrastructure problems.

Any questions regarding the infrastructure or plan let me know, I am
available 7am to 5 pm ET tomorrow (Friday) and will be checking email
during the day and evening all weekend.
If an emergency/Outage contact CollabNet support directly and inform
Eric and me.

We are working hard to improve the system availability and
performance..I think you will also see the CMS system is performing
well, the upgrade and changes have been implemented and appear to
have solved that problem.

Regards, Janice

Janice Roberts Wilson
Escalation Manager
DTS Engineering