Fwd: [Community Leaders] Update java.net status
Begin forwarded message:
> From: Paul Sterk <Paul.Sterk_at_Sun.COM>
> Date: October 2, 2009 4:33:04 PM CEDT
> To: dev_at_glassfish.dev.java.net
> Subject: Fwd: [Community Leaders] Update java.net status
> Reply-To: dev_at_glassfish.dev.java.net
>
>
> Update from Janice Wilson on java.net status. Access of web content
> is still very slow for me. svn update to v3 trunk was performing
> acceptably well, but has not stalled.
>
> Paul
>
> The system is back up and operational with some IP access
> restrictions.
> Access is blocked, for now, for
> China, Russia and Africa. We understand that is not the solution but
> it
> has stopped the dos attacks and has brought the system back to a very
> usable state for most of the community.
> Please inform your project managers and/or communities in your normal
> process of communication.
> Below are some Q&A that may help..
>
> Q. How do members from those countries get access?
> A. For Sun employees in those countries, have them access the site
> via
> SWAN or have them provide you with their ID and IP address outside
> SWAN.
> For non-Sun community members that need access from those countries,
> please have the members send their ID and IP addresses to you also. In
> both cases forward them to me and I will get them enabled within 12
> hours. I will improve this process quickly so these requests are more
> automated with faster turnaround.
>
> Q. When will the "real problem" of just blocking the problem IP
> addresses be resolved.
> A. We are working on a plan and I will get back to the group next week
> with a date.
>
> Q. What if I have a problem to report?
> A. Open a problem in tracker, if tracker is down and/or if it is an
> Outage contact the help desk at CollabNet directly either via email or
> phone and copy Eric at CollabNet and me. Please do not
> send emails directly to Eric for assistance as it relates to
> infrastructure problems.
>
> Any questions regarding the infrastructure or plan let me know, I am
> available 7am to 5 pm ET tomorrow (Friday) and will be checking email
> during the day and evening all weekend.
> If an emergency/Outage contact CollabNet support directly and inform
> Eric and me.
>
> We are working hard to improve the system availability and
> performance..I think you will also see the CMS system is performing
> well, the upgrade and changes have been implemented and appear to
> have solved that problem.
>
> Regards, Janice
>
> Janice Roberts Wilson
> Escalation Manager
> DTS Engineering
>
>
>
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