Hi,
I noticed that your JIRA instance does not have any real components or
version numbers. It's a bit confusing when filing bug reports.
Is it possible for you to either add components/versions or remove the
field so users aren't asked to fill it in? I know that the field is
optional, but you can configure JIRA to omit it altogether.
Alternatively, if you add components/versions then you should probably
make the field mandatory to fill in.
I can help if you're not sure how/where to configure this.
Gili