You can also open up a jira issue. It may take hours, days, months, or years to fix. It depends on the bug. It also helps if you can provide sample code that can be run that exercises the bug. It helps even more if you dig through the GlassFish code, locate the bug, and offer a fix. Welcome to community :-)
On April 1, 2014 6:29:20 PM PDT, Reza Rahman <Reza.Rahman_at_oracle.com> wrote:
>Generally you would do this via commercial support.
>
>On 4/1/2014 9:09 PM, Joshua Deacon wrote:
>>
>> Hi,
>>
>> For glassfish if we have a specific production issue, that doesn't
>> require a new version or build of the open source software, can we
>> request a patch fix from the relevant open source community?
>>
>> If so how long would this take?
>>
>> Thanks,
>> Josh
>>
>> *Joshua Deacon*
>> *IBL (PMO)*
>> M +61 447 667 961
>> unico*smart IT solutions | practical outcomes*www.unico.com.au
>> <http://www.unico.com.au/>
>> Technical Consulting | Solution Delivery | Tailored Support | Local
>> Outsourcing
>>