users@glassfish.java.net

Re: Glassfish - Can we request patch fix from community?

From: John Clingan <john.clingan_at_oracle.com>
Date: Wed, 2 Apr 2014 11:36:35 -0700

The same applies with Apache TomEE or any community project. The time it takes to fix a bug depends on the bug itself. If you want want patches for a particular problem as being described, then go with commercial support - whether the product is based on open source license or not.

On Apr 2, 2014, at 11:29 AM, José Luis Cetina <maxtorzito_at_gmail.com> wrote:

> Why not try apache tomee?
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> El 02/04/2014 08:09, "John Clingan" <john.clingan_at_oracle.com> escribió:
> You can also open up a jira issue. It may take hours, days, months, or years to fix. It depends on the bug. It also helps if you can provide sample code that can be run that exercises the bug. It helps even more if you dig through the GlassFish code, locate the bug, and offer a fix. Welcome to community :-)
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> On April 1, 2014 6:29:20 PM PDT, Reza Rahman <Reza.Rahman_at_oracle.com> wrote:
> Generally you would do this via commercial support.
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> On 4/1/2014 9:09 PM, Joshua Deacon wrote:
>> Hi,
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>> For glassfish if we have a specific production issue, that doesn’t require a new version or build of the open source software, can we request a patch fix from the relevant open source community?
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>> If so how long would this take?
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>> Thanks,
>> Josh
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>> Joshua Deacon
>> IBL (PMO)
>> M +61 447 667 961
>> unico smart IT solutions | practical outcomes www.unico.com.au
>> Technical Consulting | Solution Delivery | Tailored Support | Local Outsourcing
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