Hi,
The decision to forward request to application server is based on context-root. There is no differentiation based on types of file requested. To debug the cause please try below options:
1. Check access logs of application server. This will confirm whether request for html pages are reaching application server. If requests are reaching application server, and it is returning error. Please validate whether your application has those html pages.
2. If requests are not reaching application server, then there must be issue with web-server configuration. Please provide your obj.conf and loadbalancer.xml to further debug the issue.
Thanks,
Kshitiz
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