quality@glassfish.java.net

Process to log a bug

From: Judy Tang <Judy.J.Tang_at_Sun.COM>
Date: Mon, 30 Mar 2009 12:34:07 -0700

Hi All,

Since we have many new community members joined us, would like to send
this bug process out. Please spend
a few minutes to read this and it can save many minutes from many of
us. When bugs reported from big
community, the key thing is every one follow the same process, then
every thing will work out smoothly.

Thank you so much for filing bugs, we really appreciate your
contribution to GlassFish quality !


        How to log bug

    * Must read. Check out the GuidelinesToCreateAnIssueInIssueTracker
      <http://wiki.glassfish.java.net/Wiki.jsp?page=GuidelinesToCreateAnIssueInIssueTracker>
      first.
    * Be sure that you are using the latest promote build
      <http://download.java.net/glassfish/v3/promoted/>
    * When you are not convinced whether a particular behavior is a bug
      or a feature, send a question to the quality alias
      <mailto:%20quality_at_glassfish.dev.java.net>
    * When you are convinced it is a bug, make sure it has not been
      filed, check V3 all open bug query
      <https://glassfish.dev.java.net/issues/reports.cgi?state=Open+issues&issue_type=DEFECT&containing=gfv3-prelude-include&type=natural+language+search&x=Subcomponent&y=Priority>
    * If you find it is a dup, please append your finding and add
      yourself to the interest list. When bug got fixed you will be
      notified to verify
    * To file a bug, GlassFish uses Issue Tracker to log bugs. Click
      Issue Tracker
      <https://glassfish.dev.java.net/servlets/ProjectIssues>,click
      login and use your java.net ID to login.
    * Click New to open an issue
    * Select V3 for "Found in Version", select the correct
      "Subcomponent", select "Priority", P1/can't start the server,
      P2/lost data. P3/not too critical
    * Please fill in all the following details in the "Description":
      Which GlassFish V3 build, What JDK Version, What OS
    * Please give detailed steps to recreate, this is important information
    * Please attach server.log and the APPLICATION,you have to log a bug
      first, then use attach feature
    * After bug got fixed, please verify it and then close or reopen if
      fix does not work

http://wiki.glassfish.java.net/Wiki.jsp?page=FishCATFAQ

Thanks,
Judy