Testing Your Work Area in Application Composer


This demonstration shows how to test the work area that you created for a custom object, a trouble ticket in this example.

 

This is the final in a series of related demonstrations that use the example of creating a trouble ticket application to illustrate how to create a custom object and the related work area.

 

These demonstrations cover:

 

1. Creating a custom object

2. Adding a long text field to an object

3. Adding a fixed choice list field to an object

4. Adding a dynamic choice list field to an object

5. Creating a work area

6. Testing your work area


Steps:

  1. Begin by signing into the Application Composer as a user with a sales representative or a sales manager job role.

     

    Step 1

  2. Click the Navigator link.

    Step 2

  3. The Trouble Tickets menu item appears under the Sales heading as you specified.

     

    Click the Trouble Tickets link.

    Step 3

  4. The Trouble Tickets work area appears, showing the summary table you designed.

    Step 4

  5. To test your work area, create a new trouble ticket.

     

    Click the Create button.

    Step 5

  6. The Create Trouble Ticket page appears displaying the fields you selected.

     

    Step 6

  7. Abstract is the Record Name field that  Application Composer automatically creates for every custom object.

    Step 7

  8. Enter a summary of the issue into the Abstract field.

     

    Enter "Laptop doesn't work.".

    Step 8

  9. The Company field is the dynamic choice list field that you created in a related demonstration.

    Step 9

  10. Click the Search: Company list.

    Step 10

  11. Click the Absolute Technologies list item.

    Step 11

  12.  Description is the long text field that you created in a related demonstration.

    Step 12

  13. Enter a description.

     

    Enter "Smoke is coming out of the back.".

    Step 13

  14. The Type field is a fixed choice list field created for the trouble ticket.

    Step 14

  15. Click the Type list.

    Step 15

  16. Click the Hardware list item.

    Step 16

  17. Click the Save button.

    Step 17

  18. Your trouble ticket appears in the summary table.

    Step 18

  19. Let's edit the ticket.

     

    Click the Laptop doesn't work. link.

    Step 19

  20. The Edit Trouble Ticket page appears showing the ticket you created.

    Step 20

  21. This is the details page default summary you configured.

    Step 21

  22. You enabled attachments, so let's add an attachment.

     

    Click the Expand Show Details button.

    Step 22

  23. Click the Manage Attachments button.

    Step 23

  24. The Attachments window appears.

    Step 24

  25. Click the Browse... button and select a file.

    Step 25

  26. Click the OK button.

    Step 26

  27. Click the Save and Close button.

    Step 27

This completes the demonstration of testing the work area for the trouble ticket custom object.

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