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Performing Gap-Fit Analysis

Customizing the Predefined OCDM Models for SuperTelco

A major strength of OCDM is its data model that is 80–90% complete "off-the shelf.”

This comprehensive, predefined data model greatly reduces the time and effort required to implement a retail business intelligence system.

But no matter how comprehensive a predefined data model might be, it cannot possibly predict the unique business rules and specific reporting requirements of a given retail business. There will always be a (hopefully small) gap for the OCDM implementation team to close.

Therefore, consultant Tom's first task in integrating OCDM into SuperTelco is to perform a Business Requirement Study and Gap Analysis.

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