CX - Subscription

Description

This subject area provides real time analysis of subscriptions by customer, product, status and various dates. This subject area can be combined with any other subject area that has customer dimension, when results are needed at the level of a customer.

Business Questions

This subject area can answer the following business questions:

Job Roles

The following job roles secure access to this subject area:

Duty Roles

The following duty roles secure access to this subject area:

Primary Navigation

Navigator > Subscription Management

Time Reporting

This subject area supports historic analysis/time based reporting of Subscriptions based on Subscription Start/End/Renewed, Cancellation/Closed/Suspended and Amend dates.

Time dimension is linked to There are multiple role playing time dimensions and is anchored to the following dates: 1. Subscription Start Date, 2. Subscription End Date, 3. Subscription Renewed Date, 4. Subscription Cancelled Date, 5. Subscription Closed Date, 6. Subscription Suspended Date 7. Subscription Amend Effective Date.

Transactional Grain

The grain is at the Subscription Product Level.

Special Considerations

None.