Using the IAS Configuration Utility

 

 

 

Step

Action

1. 

Whether you are configuring content for SmartHelp or help menu integration, there are options you can set for launch behavior. 

 

The published content contains the IAS Configuration Utility to help you make the appropriate settings.

 

The IAS Configuration Utility allows you to change and save settings to the appropriate configuration files without the need of manually editing program files.

2. 

Decision: Please make a selection from the options listed below.

·         Launch the IAS Configuration Utility from the Publishing Wizard
Go to step
3

·         Launching the IAS Configuration Utility manually
Go to step
24

·         Launching the IAS Configuration Utility via URL
Go to step
26

3. 

Click the Configure Player options for In-Application Support option.

4. 

Click the Finish button.

5. 

Prior to launching the IAS Configuration Utility, you are asked what browser you would like to use if more than one is available.

 

Notice Safari is grayed out since it is not installed on this machine.

6. 

Decision: Please make a selection from the options listed below.

·         Target Application Configuration
Go to step
7

·         SmartHelp configuration
Go to step
27

7. 

You can use the IAS Configuration Utility to configure the Player for either help menu integration or SmartHelp.

 

Only targeted applications that have been recorded and published to a Player will appear in the Applications Options list. 

 

 

Click the PeopleSoft Enterprise link.

8. 

Displayed are options to configure a gateway page.  A gateway page is a tabbed, html page that appears when the integrated help link is used and multiple sources of help are configured.

 

Additional sources of help might include the original help for the target application, additional Player packages or a URL to a web site.

 

9. 

The first tab on the gateway page is the UPK Player.  The Default Player Tab Text field is an editable field that can be changed to a custom name.

10. 

If you want to include additional resources on your gateway page (which appear as separate tabs), you can choose a type for the Type drop-down list. 

 

Click here for an explanation of each type.

11. 

The Tab Text field allows you to enter a name for each tab in the gateway page.

12. 

The URL field can be configured with an Internet or intranet site location.

13. 

Additional tabs can be configured by clicking the Add button.

14. 

We have scrolled down in the IAS Configuration Utility window to view the rest of the options.

 

The Remember Active Tab option will place a cookie on the end-user's browser to remember the last tab accessed.

15. 

You can use hyperlinks to launch additional sources of help.  These hyperlinks appear under their own tab inside the gateway. 

 

The Link Menu Text field allows you to add a custom name to this tab.

16. 

The fields under the Links section allows you to specify the Type of link, Link Text and URL.

 

Some help sources are not capable of being embedded into a gateway page and must be hyperlinked. One such example of this is PeopleBooks.

17. 

The options under the Configure Multi-Language Content section allow you to configure help to launch the appropriate content you may have developed in multiple languages. 

 

This feature is only available for certain target applications.

18. 

If you are using multiple languages, a separate Player needs to be published for each language. 

 

You would specify the location of each Player in the URL field.

19. 

Additional languages can be configured by clicking the Add button.

20. 

The Outline Display section configures the default option for the Player to show content. 

 

This configuration shows Applicable content in the Player by default.

21. 

Click the Save link.

22. 

A confirmation page appears when the configuration is saved.

23. 

This topic has shown how to use the IAS configuration utility.

End of Procedure. Remaining steps apply to other paths.

24. 

Navigate to the location where the Player has been published and open the PlayerPackage folder.

 

Scroll down and locate the inappconfig.cmd file.

 

Note: If using FireFox, locate the inappconfig_ff.cmd file.

 

Click the vertical scrollbar.

25. 

Double-click the inappconfig.cmd list item.

Go to step 7

26. 

To launch the IAS Configuration Utility from a URL, the published content must be placed on a web server that is accessible from a browser.

 

Below is an example URL if using Internet Explorer:

http://<server>/<directory>/inappconfig.html

 

Below is an example URL if using Firefox:

http://<server>/<directory>/inappconfig_ff.html

Go to step 7

27. 

Click the SmartHelp link.

28. 

You will find under the Content URL's section a list of target applications recorded. 

 

This is to ensure that the correct application scripts are used when using SmartHelp to launch content in a context sensitive manner for each target application.

29. 

No additional configuration is necessary unless the appropriate content is located on a different server.

 

In this case, the url to the content must be configured.

30. 

If additional Player locations must be configured, click the Add button.

 

Click the Save button to save the configuration.

31. 

A confirmation page appears at the end of the configuration.

32. 

This topic showed the SmartHelp configuration option in the IAS Configuration Utility.

End of Procedure.