users@glassfish.java.net

GF Forum to User mail list Bridge May not work: [Fwd: [Community Leaders] Re: Wonderland forum/email bridge down]

From: Shreedhar Ganapathy <Shreedhar.Ganapathy_at_Sun.COM>
Date: Mon, 02 Jun 2008 10:30:19 -0700

Due to an explosion in the data center. Please see below :

-------- Original Message --------
Subject: [Community Leaders] Re: Wonderland forum/email bridge down
Date: Mon, 02 Jun 2008 09:58:29 -0700
From: Jeff Dinkins <Jeff.Dinkins_at_Sun.COM>
Reply-To: communityleaders_at_communityleads.dev.java.net

        
References: <4844252C.9020904_at_sun.com>



It's a different problem this time: the mail host (javadesktop.org)'s
web hosting company (theplanet.com)'s server room exploded this
weekend. Literally. See below.

What this means is that all the email<->forum gateways are down till
further notice.

http://forums.theplanet.com/index.php?showtopic=90185

   "This evening at 4:55pm CDT in our H1 data center, electrical gear
shorted,
    creating an explosion and fire that knocked down three walls
surrounding our
    electrical equipment room. Thankfully, no one was injured. In
addition, no
    customer servers were damaged or lost.

   We have just been allowed into the building to physically inspect
the damage.
   Early indications are that the short was in a high-volume wire
conduit. We were
   not allowed to activate our backup generator plan based on
instructions from the
   fire department.

   This is a significant outage, impacting approximately 9,000
servers and 7,500
   customers. All members of our support team are in, and all vendors
who supply
   us with data center equipment are on site. Our initial assessment,
although early,
   points to being able to have some service restored by mid-
afternoon on Sunday. Rest
   assured we are working around the clock.

   We are in the process of communicating with all affected
customers. we are planning
   to post updates every hour via our forum and in our customer
portal. Our interactive
   voice response system is updating customers as well.

   There is no impact in any of our other five data centers.

   I am sorry that this accident has occurred and I apologize for the
impact."



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