Thanks, Judy.
BTW, I have a correction to updatecenter issue tracker URL I sent in
previous e-mail - the correct one is:
https://updatecenter2.dev.java.net/servlets/ProjectIssues
Judy Tang wrote:
> "please do take couple of minutes of your time to at least skim the
> list of existing bugs"
>
> Totally agree and this is in the bug filing procedure. Thanks
> Snijezana for bring up a few good
> points here and thanks for your support :-)
>
> Judy
> Snjezana Sevo-Zenzerovic wrote:
>
>> I feel like Bill Murray's character in "Groundhog Day" movie....
>>
>> While I realize that in some cases it may not be that easy to tell if
>> an issue is duplicate, in this case it should be rather obvious that
>>
>> https://glassfish.dev.java.net/issues/show_bug.cgi?id=7913
>> is duplicate of
>> https://glassfish.dev.java.net/issues/show_bug.cgi?id=7731
>>
>> (incidentally, issue will eventually be marked as invalid, but that's
>> different story and requires evaluation).
>>
>> Once more, please do take couple of minutes of your time to at least
>> skim the list of existing bugs. Also, please do not file updatetool
>> bugs in upgrade_tool subcategory - they should be filed either in
>> update_center subcategory, or, as Tom Mueller was kind to point out
>> previously, in their source project issue tracker:
>>
>> https://updatecenter.dev.java.net/servlets/ProjectIssues
>>
>> Thank you.
>>
>>
>> Judy Tang wrote:
>>
>>> I talked with SJSU Professor Gao who has been very supportive. And
>>> we agreed on the following:
>>>
>>> Students will use school bug system to report bugs found by negative
>>> testing. If students find
>>> P1/P2 bug from positive testing, they will send email to GlassFish
>>> quality alias, SQE and developer
>>> will let them know to log a bug or not. We really like to see those
>>> good P1/P2 bugs filed by
>>> students and we like to encourage students to test deeper and wider
>>> to find those good bugs.
>>>
>>> I have also communicated with a few students to point out those
>>> dup/invalid bugs to them, they
>>> are very welcome to my input and they are working on to improve. It
>>> is true that we don't
>>> have a very good way to query for dup bugs, one area to improve.
>>>
>>> As always we appreciate students/community testing GlassFish very
>>> much ! A good communication
>>> is the key to make the community testing working. We welcome your
>>> valuable input :-)
>>>
>>> Thanks,
>>> Judy
>>>
>>> Judy Tang wrote:
>>>
>>>> Thanks Snjezana and Anissa for the valuable input. And thanks
>>>> Manfred for the suggestion.
>>>>
>>>> To encourage students learning at the same time not introducing
>>>> dup/invalid bugs to the system,
>>>> I would like students to do the following:
>>>>
>>>> (1) Please do not file negative test bugs in Admin GUI, Installer,
>>>> Update tool since most cases are
>>>> already reported and when developer fix one place, they most likely
>>>> will take care of the
>>>> same situation for other places, some time the fix in one place
>>>> will address other cases. Just to give
>>>> you an example last night and this morning Yifeng and Anissa
>>>> processed more than 70 dup/invalid
>>>> bugs. This need to stop !
>>>>
>>>> (2) Please try more main functional/positive end to end testing,
>>>> when you see any issue, please send
>>>> email to quality alias first, SQE and developer will evaluate the
>>>> issue and let you know a bug
>>>> is needed or not.
>>>>
>>>> It is first time we have so many students testing GlassFish, we are
>>>> very happy to have
>>>> you here to learn and to help, because this is first time, we also
>>>> have a lot lesson to learn together on how
>>>> to handling dup/invalid bugs. We will keep improving. With your
>>>> help we will :-)
>>>>
>>>> Thanks,
>>>> Judy
>>>>
>>>>
>>>>
>>>> Manfred Riem wrote:
>>>>
>>>>> Hi there,
>>>>>
>>>>> Maybe the professor should assign a team lead that files
>>>>> the bugs. So no filing before the team lead has collected
>>>>> them?
>>>>>
>>>>> Manfred
>>>>>
>>>>>
>>>>>
>>>>>> -------- Original Message --------
>>>>>> Subject: Re: (IMPORTANT) please follow bug filing procedure
>>>>>> From: Anissa Lam <Anissa.Lam_at_Sun.COM>
>>>>>> Date: Thu, April 16, 2009 1:59 pm
>>>>>> To: quality_at_glassfish.dev.java.net
>>>>>>
>>>>>>
>>>>>> I second that. Please use your common sense when filing bugs.
>>>>>>
>>>>>> Last night, a student filed 43 Admin GUI issues, all of them
>>>>>> are either duplicate, no clear description of what is wrong,
>>>>>> not reproducible or invalid. It takes both QA and Eng. hours
>>>>>> to clean that up late last night, only to find yet another
>>>>>> similar batch come in.
>>>>>> Judy has send several guidelines and there are umbrella bug
>>>>>> available for adding comments. PLEASE follow the guidelines.
>>>>>>
>>>>>> thanks
>>>>>> Anissa.
>>>>>>
>>>>>>
>>>>>> Snjezana Sevo-Zenzerovic wrote:
>>>>>>
>>>>>>
>>>>>>> Plea from frustrated and swamped GF engineer:
>>>>>>>
>>>>>>> * Please go through existing bug list before filing your issue.
>>>>>>> Time I am spending evaluating and closing issues which are very
>>>>>>> obvious duplicates of existing issues could be much better used
>>>>>>> fixing some of genuine issues.
>>>>>>> * Consider filing umbrella bugs for similar issues or issues
>>>>>>> that are likely to have the same root cause. For instance, if
>>>>>>> you cannot install several packages from Admin GUI, you don't
>>>>>>> have to file separate issue for each one of them.
>>>>>>>
>>>>>>> Thank you.
>>>>>>>
>>>>>>>
>>>>>>> ---------------------------------------------------------------------
>>>>>>>
>>>>>>> To unsubscribe, e-mail: quality-unsubscribe_at_glassfish.dev.java.net
>>>>>>> For additional commands, e-mail:
>>>>>>> quality-help_at_glassfish.dev.java.net
>>>>>>>
>>>>>>>
>>>>>>
>>>>>> ---------------------------------------------------------------------
>>>>>>
>>>>>> To unsubscribe, e-mail: quality-unsubscribe_at_glassfish.dev.java.net
>>>>>> For additional commands, e-mail: quality-help_at_glassfish.dev.java.net
>>>>>>
>>>>>
>>>>>
>>>>>
>>>>> ---------------------------------------------------------------------
>>>>> To unsubscribe, e-mail: quality-unsubscribe_at_glassfish.dev.java.net
>>>>> For additional commands, e-mail: quality-help_at_glassfish.dev.java.net
>>>>>
>>>>>
>>>>>
>>
>>
>> ---------------------------------------------------------------------
>> To unsubscribe, e-mail: quality-unsubscribe_at_glassfish.dev.java.net
>> For additional commands, e-mail: quality-help_at_glassfish.dev.java.net
>>
>
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: quality-unsubscribe_at_glassfish.dev.java.net
> For additional commands, e-mail: quality-help_at_glassfish.dev.java.net
>