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Oracle® Database Quick Installation Guide
10g Release 1 (10.1) for hp Tru64 UNIX
Part No. B12081-01
 

 

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Oracle® Database

Quick Installation Guide

10g Release 1 (10.1) for hp Tru64 UNIX

February 2004

Part No. B12081-01

This guide describes how to quickly install Oracle Database 10g on Tru64 UNIX systems. It includes information about the following:

  1. Review Information About this Guide

  2. Log In to the System as root

  3. Check the Hardware Requirements

  4. Check the Software Requirements

  5. Create Required UNIX Groups and User

  6. Create Required Directories

  7. Configure Kernel Subsystem Attributes

  8. Mount the Product Disc

  9. Log In as the oracle User and Configure the oracle User’s Environment

  10. Install Oracle Database 10g

  11. Install Products from the Oracle Database 10g Companion CD

  12. What to Do Next

  13. Additional Information

  14. Documentation Accessibility

1 Review Information About this Guide

This guide describes how to install Oracle Database 10g using the default installation options.


Tasks Described in this Guide

The procedures in this guide describe how to:


Results of a Successful Installation

After you successfully install Oracle Database 10g:


Tasks Not Described in this Guide

This guide does not describe how to complete the following tasks:


Where to Get Additional Installation Information

For more detailed information about installing Oracle Database 10g, including information about the tasks not described in this guide, see one of the following guides:

Both of these guides are available on the product disc. To access them, use a Web browser to open the welcome.htm file, either in the top-level directory of the CD-ROM or in the db directory on the DVD-ROM, then select the Documentation tab.

2 Log In to the System as root

Before you install the Oracle software, you must complete several tasks as the root user. To log in as the root user, complete one of the following procedures:


Note:

You must install the software from an X window workstation, an X terminal, or a PC or other system with X server software installed.

3 Check the Hardware Requirements

The system must meet the following minimum hardware requirements:

Requirement Minimum Value
Physical memory (RAM) 512 MB (524288 KB)
Swap space 1 GB (1048576 KB) or twice the size of RAM

On systems with 2 GB or more of RAM, the swap space can be between one and two times the size of RAM

Disk space in /tmp 400 MB (409600 KB)
Disk space for software files 4.0 GB (4194304 KB)

This value includes 1 GB (1048576 KB) of disk space required to install the Oracle Database 10g Products from the Companion CD (optional, but recommended).

Disk space for database files 1.2 GB (1258290 KB)

To ensure that the system meets these requirements, follow these steps:

  1. To determine the physical RAM size, enter the following command:

    # /bin/vmstat -P | grep "Total Physical Memory"
    
    

    If the size of the physical RAM installed in the system is less than 512 MB, you must install more memory before continuing.

  2. To determine the size of the configured swap space, enter the following command:

    # /sbin/swapon -s
    
    

    If necessary, see your operating system documentation for information about how to configure additional swap space.

  3. To determine the amount of free disk space available in the /tmp directory, enter the following command:

    # df -k /tmp
    
    

    If there is less than 400 MB of disk space available in the /tmp directory, complete one of the following steps:

    • Delete unnecessary files from the /tmp directory to achieve the required disk space.

    • Set the TEMP and TMPDIR environment variables when setting the oracle user’s environment (described later).

    • Extend the file system that contains the /tmp directory. If necessary, contact your system administrator for information about extending file systems.

  4. To determine the amount of free disk space available on the system, enter the following command:

    # df -k
    
    

    This command displays the disk space usage on all mounted file systems. To complete the installation, the system must satisfy either of the following conditions:

    • 5.2 GB (5452596 KB) of free disk space is available on two file systems: one with at least 4.0 GB (4194304 KB) free for the Oracle software and another with at least 1.2 GB free for the preconfigured database

    • 5.2 GB of free disk space is available for the Oracle software and database on a single file system


      Note:

      While installing the Oracle database on a disk drive separate from the software does provide a performance improvement, for best performance, the Oracle database files should be distributed across three or more disks. The Oracle Database Installation Guide for UNIX Systems describes this more complex and time-consuming type of installation. However, this type of installation is recommended only for experienced users.

4 Check the Software Requirements

The system must meet the following minimum software requirements:

To ensure that the system meets these requirements, follow these steps:

  1. To determine which version of Tru64 UNIX is installed, enter the following command:

    # /usr/sbin/sizer -v
    Compaq Tru64 UNIX V5.1B (Rev. 2650); Mon Nov  3 10:13:28 PST 200
    
    

    In this example, the version shown is V5.1B. If necessary, see your operating system documentation for information about upgrading the operating system.

  2. To determine whether the required software subsets are installed, enter one of the following commands:

    • To view the list of all software subsets installed on the system, enter the following command:

      # /usr/sbin/setld -i | more
      
      
    • To determine whether a particular software subset is installed, enter a command similar to the following:

      # /usr/sbin/setld -i | grep subsetname
      
      
  3. To determine whether Java SDK 1.4.2 is installed, enter the following command:

    # /usr/sbin/setld -i JAVA142 | more
    
    

    If Java SDK 1.4.2 is installed, this command displays the paths to all of the installed files. Note the path of the Java home directory. You must specify this value during the installation. The default path is:

    /usr/opt/java142
    
    

    If this command returns the message Unknown subset, Java SDK 1.4.2 is not installed. Download Java SDK 1.4.2.01 or higher from the following Web site and install it:

    http://www.compaq.com/java/download/index.html
    
    
  4. To determine whether the required patch kits are installed, enter the following command:

    # /usr/sbin/dupatch -track -type kit
    
    

    If this command does not display the identifiers for the required patch kits (or the identifier for a higher patch kit level), download the latest patch kit from the following Web site and install it (registration is required to access this Web site):

    http://itrc.hp.com/service/patch/mainPage.do
    
    

5 Create Required UNIX Groups and User

The following local UNIX groups and user must exist on the system:

The oinstall and dba groups and the oracle user may already exist on your system. To determine whether they exist already, and if necessary, to create them, follow these steps:

  1. To determine whether the oinstall and dba groups exist, enter the following commands:

    # grep oinstall /etc/group
    # grep dba /etc/group
    
    

    If the output from these commands shows the specified group name, that group already exists.

  2. If necessary, enter the following commands to create the oinstall and dba groups:

    # /usr/sbin/groupadd oinstall
    # /usr/sbin/groupadd dba
    
    
  3. To determine whether the oracle user exists and belongs to the correct groups, enter the following command:

    # id oracle
    
    

    If the oracle user exists, this command displays information about the groups to which the user belongs. The output should be similar to the following, indicating that oinstall is the primary group and dba is a secondary group:

    uid=502(oracle) gid=502(oinstall) groups=502(oinstall),503(dba)
    
    
  4. If necessary, complete one of the following actions:

    • If the oracle user exists, but its primary group is not oinstall or it is not a member of the dba group, enter the following command:

      # /usr/sbin/usermod -g oinstall -G dba oracle
      
      
    • If the oracle user does not exist, enter the following command to create it:

      # /usr/sbin/useradd -g oinstall -G dba oracle
      
      

      This command creates the oracle user and specifies:

      • oinstall as the primary group

      • dba as the secondary group

  5. Enter the following command to set the password of the oracle user:

    # passwd oracle
    

6 Create Required Directories

Create directories with names similar to the following and specify the correct owner, group, and permissions for them:

The Oracle base directory must have 4.0 GB (4194304 KB) of free disk space, or 5.2 GB (5452596 KB) of free disk space if you choose not to create a separate Oracle datafile directory. The Oracle datafile directory must have 1.2 GB of free disk space.


Note:

If you do not want to create a separate Oracle datafile directory, you can install the datafiles in a subdirectory of the Oracle base directory (not recommended for production databases).

To determine where to create these directories, follow these steps:

  1. Enter the following command to display information about all mounted file systems:

    # df -k
    
    

    This command displays information about all of the file systems mounted on the system, including:

    • The physical device name

    • The total amount, used amount, and available amount of disk space, in kilobytes

    • The mount point directory for that file system

  2. From the display, identify either one or two file systems that meet the following requirements:

    • Two file systems:

      Identify one file system with 4.0 GB of free disk space, for the Oracle base directory, and another file system with 1.2 GB of free disk space for the Oracle datafile directory.

    • One file system:

      Identify one file system with 5.2 GB of free disk space, for both the Oracle base directory and the Oracle datafile directory.

  3. Note the name of the mount point directory for each file system that you identified.

    In the following examples, /u01 is the mount point directory used for the software and /u02 is the mount point directory used for the Oracle datafile directory. You must specify the appropriate mount point directories for the file systems on your system.

To create the required directories and specify the correct owner, group, and permissions for them, follow these steps:


Note:

In the following procedure, replace /u01 and /u02 with the appropriate mount point directories that you identified in Step 3 previously.

  1. Enter the following command to create subdirectories in the mount point directory that you identified for the Oracle base directory:

    # mkdir -p /u01/app/oracle
    
    
  2. If you intend to use a second file system for the Oracle database files, create an oradata subdirectory in the mount point directory that you identified for the Oracle datafile directory (shown as /u02 in the examples):

    # mkdir /u02/oradata
    
    
  3. Change the owner and group of the directories that you created to the oracle user and the oinstall group:

    # chown -R oracle:oinstall /u01/app/oracle /u02/oradata
    
    
  4. Change the permissions on the directories that you created to 775:

    # chmod -R 775 /u01/app/oracle /u02/oradata
    
    

7 Configure Kernel Subsystem Attributes

Verify that the kernel subsystem attributes shown in the following table are set to values greater than or equal to the recommended value shown. The procedure following the table describes how to verify and set the values.

Subsystem Attribute Recommended Value
ipc shm_max 4278190080 (4 GB minus 16 MB)
shm_min 1
shm_mni 256
shm_seg 256
ssm_threshold Set this attribute to 0 only if the rad_gh_regions[n] or gh_chunks attributes are set in the vm subsystem. Otherwise, do not change the value.
proc per_proc_stack_size 8388608 (8 MB)Foot 
max_per_proc_stack_size 33554432 (32 MB)Footref 1
per_proc_data_size 335544320 (320MB)
max_per_proc_data_size 335544320 (320MB)
max_per_proc_address_space Equal to the size of RAM or 1073741824 (1 GB), whichever is larger.
per_proc_address_space Equal to the size of RAM or 1073741824 (1 GB), whichever is larger.
vfs fifo_do_adaptive 0
vm new_wire_method 0
rdg msg_size 32768
max_objs 5120
max_async_req 256
max_sessions 500 (or at least 20 plus the value of the PROCESSES initialization parameter for all databases on the system, if this value is higher.)
rdg_max_auto_msg_wires 0
rdg_auto_msg_wires 0
rt aio_task_max_num 8193

Footnote The maximum value supported by Oracle for this subsystem attribute is 512 MB.

Note:

Subsystem attributes with a recommended value of 0 must be set to that value. If the current value is higher, reset it to 0.

To view the current value specified for these kernel subsystem attributes, and to change them if necessary, follow these steps:

  1. To view the current values of the subsystem attributes, enter commands similar to the following:

    # /sbin/sysconfig -q subsystem
    
    

    For example, to view attribute values for the ipc subsystem, enter the following command:

    # /sbin/sysconfig -q ipc
    
    
  2. If you must change any of the current values, follow these steps:

    1. Create a backup copy of the /etc/sysconfigtab file, for example:

      # cp /etc/sysconfigtab /etc/sysconfigtab.orig
      
      
    2. Using any text editor, create a file similar to the following, specifying the subsystems and attributes that you want to modify:

      ipc:
           shm_max = 4278190080
           shm_min = 1
           shm_mni = 256
           shm_seg = 128
      
      proc:
           per_proc_stack_size = 8388608
           max_per_proc_stack_size = 33554432
           per_proc_data_size = 201326592
           max_per_proc_data_size = 201326592
           max_per_proc_address_space = 4294967296
           per_proc_address_space = 4294967296
      
      
    3. Enter a command similar to the following to add the subsystem attributes to the /etc/sysconfigtab file:

      # /sbin/sysconfigdb -m -f filename
      
      

      In this example, filename is the name of the file you created in step b.

    4. Enter the following command to reboot the system:

      # /sbin/shutdown -r now
      
      
    5. When the system restarts, log in and switch user to root.

8 Mount the Product Disc

The Oracle Database 10g software is available on both CD-ROM and DVD-ROM. These discs are in ISO 9660 format with Rockridge extensions.

To mount the product disc, follow these steps:

  1. If necessary, enter a command similar to following to unmount the currently mounted disc, then remove it from the drive:

    # /usr/sbin/umount /cdrom
    
    

    In this example, /cdrom is the mount point directory for the CD-ROM drive.

  2. Insert the disc into the CD-ROM or DVD-ROM drive.

  3. To mount the disc, enter a command similar to the following:

    # /usr/sbin/mount -t cdfs -o nodefperm,noversion /dev/disk/cdrom0c \
      /cdrom
    
    

    In this example, /cdrom is the CD-ROM mount point directory, which must exist, and /dev/disk/cdrom0c is the CD-ROM device name.

9 Log In as the oracle User and Configure the oracle User’s Environment

You run the Installer from the oracle account. However, before you start the Installer you must configure the environment of the oracle user. To configure the environment, you must:

To set the oracle user’s environment, follow these steps:

  1. Start another terminal session.

  2. Enter the following command to ensure that X Window applications can display on this system:

    $ xhost +
    
    
  3. Complete one of the following steps:

    • If the terminal session is not connected to the system where you want to install the software, log in to that system as the oracle user.

    • If the terminal session is connected to the system where you want to install the software, switch user to oracle:

      $ su - oracle
      
      
  4. To determine the default shell for the oracle user, enter the following command:

    $ echo $SHELL
    
    
  5. Open the oracle user’s shell startup file in any text editor:

    • Bourne shell (sh), Bash shell (bash), or Korn shell (ksh):

      $ vi .profile
      
      
    • C shell (csh or tcsh):

      % vi .login
      
      
  6. Enter or edit the following line in the shell startup file, specifying a value of 022 for the default file creation mask:

    umask 022
    
    
  7. Save the file and exit from the editor.

  8. To run the shell startup script, enter the following command:

    • Bourne, Bash, or Korn shell:

      $ . ./.profile
      
      
    • C shell:

      % source ./.login
      
      
  9. If you determined that the /tmp directory had insufficient free disk space when checking the hardware requirements, enter the following commands to set the TEMP and TMPDIR environment variables. Specify a directory on a file system with sufficient free disk space.

    • Bourne, Bash, or Korn shell:

      $ TEMP=/directory
      $ TMPDIR=/directory
      $ export TEMP TMPDIR
      
      
    • C shell:

      % setenv TEMP /directory
      % setenv TMPDIR /directory
      
      
  10. If you are not installing the software on the local system, enter the following command to direct X applications to display on the local system:

    • Bourne, Bash, or Korn shell:

      $ DISPLAY=local_host:0.0 ; export DISPLAY
      
      
    • C shell:

      % setenv DISPLAY local_host:0.0
      
      

    In this example, local_host is the host name or IP address of the system you want to use to display the Installer (your workstation or PC).

  11. Enter commands similar to the following to set the ORACLE_BASE and ORACLE_SID environment variables:

    • Bourne, Bash, or Korn shell:

      $ ORACLE_BASE=/u01/app/oracle
      $ ORACLE_SID=sales
      $ export ORACLE_BASE ORACLE_SID
      
      
    • C shell:

      % setenv ORACLE_BASE /u01/app/oracle
      % setenv ORACLE_SID sales
      
      

    In these examples, /u01/app/oracle is the Oracle base directory that you created earlier and sales is the name that you want to call the database (typically no more than five characters).

  12. Enter the following commands to ensure that the ORACLE_HOME and TNS_ADMIN environment variables are not set:

    • Bourne, Bash, or Korn shell:

      $ unset ORACLE_HOME
      $ unset TNS_ADMIN
      
      
    • C shell:

      % unsetenv ORACLE_HOME
      % unsetenv TNS_ADMIN
      
      
  13. To verify that the environment has been set correctly, enter the following commands:

    $ umask
    $ env | more
    
    

    Verify that the umask command displays a value of 022 and the environment variables that you set in this section have the correct values.

10 Install Oracle Database 10g

After configuring the oracle user’s environment, start the Installer and install the Oracle software, as follows:


Note:

The following examples show paths to the runInstaller script on a CD-ROM. If you are installing the software from DVD-ROM, use a command similar to the following:
$ /mount_point/db/runInstaller

  1. To start the Installer, enter the following commands:

    $ cd /tmp
    $ /cdrom/runInstaller
    
    

    If the Installer does not appear, see the Oracle Database Installation Guide for UNIX Systems for information about how to troubleshoot X display problems.

  2. Use the following guidelines to complete the installation:

    • The following table describes the recommended action for each Installer screen.


      Note:

      If you have completed the tasks listed previously, you can complete the installation by choosing the default values on most screens.

    • If you need more assistance, or if you want to choose an option that is not a default, click Help for additional information.

    • If you encounter errors while installing or linking the software, see the Oracle Database Installation Guide for UNIX Systems for information about troubleshooting.

    Screen Recommended Action
    Welcome Click Next.
    Specify Inventory Directory and Credentials Note: This screen appears only during the first installation of Oracle products on a system.

    Specify the following information, then click Next:

    Enter the full path of the inventory directory

    Verify that the path is similar to the following, where oracle_base is the value that you specified for the ORACLE_BASE environment variable:

    oracle_base/oraInventory
    
    

    Specify operating system group name

    Verify that the group specified is the Oracle Inventory group:

    oinstall
    
    Run orainstRoot.sh If prompted, run the following script in a separate terminal window as the root user:
    oracle_base/oraInventory/orainstRoot.sh
    
    Specify File Locations In the Destination section, verify that the Path value for the Oracle home directory is similar to the following, then click Next:
    oracle_base/product/10.1.0/db_1
    
    Select Installation Type Select Enterprise Edition or Standard Edition, then click Next.
    Product-Specific Prerequisite Checks Verify that all of the prerequisite checks succeed, then click Next.

    The Installer checks the system to verify that it is configured correctly to run Oracle software. If you have completed all of the pre-installation steps in this guide, all of the checks should pass.

    In some circumstances, a check might fail even if you have completed all of the pre-installation steps. For example, you might have installed a later patch that obsoletes one of those listed in this guide.

    If a check fails, review the cause of the failure listed for that check on the screen. If possible, rectify the problem and rerun the check. Alternatively, if you are satisfied that your system meets the requirements, you can select the check-box for the failed check to manually verify the requirement.

    Select Database Configuration Accept the default choices, then click Next.
    Specify Database Configuration Options Specify the following information, then click Next:

    Note: If you set the ORACLE_SID environment variable, its value is used as the default value for the global database name and SID.

    Global Database Name

    Specify a name for the database, followed by the domain name of the system:

    sales.your_domain.com
    

    The value that you specify, up to the first period, is also used for the SID value.

    Select Database Character Set

    Accept the default value, which is based on your system locale, or if you need to support more than one language, click Help for more information about the supported character sets.

    Create database with example schemas

    Choose this option to create the EXAMPLE tablespace that contains the Sample Schemas (optional, but recommended).

    Select Database Management Option Accept the default values, then click Next.

    Note: You can enable e-mail notifications after you have installed the software.

    Specify Database File Storage Option Select the File System option and specify the database file location, then click Next.

    Specify database file location:

    Specify the Oracle datafiles directory, if you created it:

    /u02/oradata
    
    

    Alternatively, accept the default location:

    oracle_base/oradata
    
    Specify Backup and Recovery Options Accept the default values, then click Next.

    Note: You can enable automated backups after you have installed the software.

    Specify Database Schema Passwords Enter and confirm passwords for all of the privileged database accounts, then click Next.

    Note: Oracle recommends that you specify a different password for each account. You must remember the passwords that you specify.

    Choose JDK Home Directory Specify the directory where Java SDK 1.4.2 is installed. The following directory is the default installation directory:
    /usr/opt/java142
    
    Summary Review the information displayed, then click Install.
    Install The Install screen displays status information while the product is being installed.
    Configuration Assistants The Configuration Assistants screen displays status information for the configuration assistants that configure the software and create a database.

    After the Database Configuration Assistant finishes, click OK to continue.

    Setup Privileges When prompted, run the following script in a separate terminal window as the root user:
    oracle_home/root.sh
    
    

    In this example, oracle_home is the directory where you installed the software. The correct path is displayed on the screen.

    Press Return to accept the default values for each prompt displayed by the script. When the script finishes, click OK.

    End of Installation The configuration assistants configure several Web-based applications, including Oracle Enterprise Manager Database Control. This screen displays the URLs configured for these applications. Make a note of the URLs used.

    The port numbers used in these URLs are also recorded in the following file:

    oracle_home/install/portlist.ini
    
    

    To exit from the Installer, click Exit, then click Yes.


11 Install Products from the Oracle Database 10g Companion CD

The Oracle Database 10g Companion CD contains products that improve the performance of or complement Oracle Database 10g. For most installations, Oracle recommends that you install Oracle Database 10g Products from the Companion CD.


Note:

If you intend to use Oracle JVM or Oracle interMedia, you must install Oracle Database 10g Products from the Companion CD. This installation optimizes the performance of those products on your system.


Products Included on the Companion CD

The Companion CD includes two sets of products:

The following subsection describes how to install Oracle Database 10g Products. For more information about the products on the Companion CD, and for more detailed information about installing them, see the Oracle Database Companion CD Installation Guide which is located on the Companion CD.


Installing Oracle Database 10g Products

To install Oracle Database 10g Products, follow these steps:

  1. As the root user, mount the Oracle Database 10g Companion CD CD-ROM or the Oracle Database 10g DVD-ROM.

    For more information about mounting discs, see Section 8, "Mount the Product Disc".

  2. If necessary, log in as the Oracle software owner user that you used to install Oracle Database 10g (typically oracle).

  3. Enter a command similar to the following to start the Installer:

    • CD-ROM installation:

      $ /mount_point/runInstaller
      
      
    • DVD-ROM installation:

      $ /mount_point/companion/runInstaller
      
      

    The following table describes the recommended action for each Installer screen:

Screen Recommended Action
Welcome Click Next.
Specify File Locations In the Destination section, select the Name or Path value that specifies the Oracle home directory where you installed Oracle Database 10g, then click Next.

The default Oracle home path is similar to the following:

oracle_base/product/10.1.0/db_1
Select a Product to Install Select Oracle Database 10g Products, then click Next.
Summary Review the information displayed, then click Install.
Install The Install screen displays status information while the product is being installed.
Setup Privileges When prompted, run the following script in a separate terminal window as the root user:
oracle_home/root.sh

In this example, oracle_home is the directory where you installed the software. The correct path is displayed on the screen.

Note: Unless you want to install Legato Single Server Version, enter 3 to quit the installation of LSSV.

When the script finishes, click OK.

End of Installation To exit from the Installer, click Exit, then click Yes.

12 What to Do Next

To become familiar with this release of Oracle Database, Oracle suggests that you complete the following tasks:

13 Additional Information

This section contains information about the following:


Product Licenses

You are welcome to install and evaluate the products included in this media pack for 30 days under the terms of the Trial License Agreement. However, you must purchase a program license if you want to continue using any product after the 30 day evaluation period. See the following section for information about purchasing program licenses.


Purchasing Licenses, Version Updates, and Documentation

You can purchase program licenses, updated versions of Oracle products, and printed versions of Oracle documentation from the Oracle Store Web site:

http://oraclestore.oracle.com/

Contacting Oracle Support Services

If you have purchased Oracle Product Support, you can call Oracle Support Services for assistance 24 hours a day, seven days a week. For information about purchasing Oracle Product Support or contacting Oracle Support Services, go to the Oracle Support Services Web site:

http://www.oracle.com/support/

Locating Product Documentation

Documentation for Oracle products is available in both HTML and Adobe portable document format (PDF) formats from several locations:

To view PDF documents, download the free Adobe Acrobat Reader from the Adobe Web site, if necessary:

http://www.adobe.com/

14 Documentation Accessibility

Our goal is to make Oracle products, services, and supporting documentation accessible, with good usability, to the disabled community. To that end, our documentation includes features that make information available to users of assistive technology. This documentation is available in HTML format, and contains markup to facilitate access by the disabled community. Standards will continue to evolve over time, and Oracle is actively engaged with other market-leading technology vendors to address technical obstacles so that our documentation can be accessible to all of our customers. For additional information, visit the Oracle Accessibility Program Web site at

http://www.oracle.com/accessibility/

Accessibility of Code Examples in Documentation

JAWS, a Windows screen reader, may not always correctly read the code examples in this document. The conventions for writing code require that closing braces should appear on an otherwise empty line; however, JAWS may not always read a line of text that consists solely of a bracket or brace.


Accessibility of Links to External Web Sites in Documentation

This documentation may contain links to Web sites of other companies or organizations that Oracle does not own or control. Oracle neither evaluates nor makes any representations regarding the accessibility of these Web sites.


Support for Hearing and Speech Impaired Customers

Oracle provides dedicated Text Telephone (TTY) access to Oracle Support Services within the United States of America 24 hours a day, seven days a week: