• Title and Copyright Information
• Preface
• 1 What’s New in This Release
  • What's New in Siebel System Administration Guide, Siebel CRM 25.10 Update
  • What's New in Siebel System Administration Guide, Siebel CRM 25.9 Update
  • What's New in Siebel System Administration Guide, Siebel CRM 25.6 Update
  • What's New in Siebel System Administration Guide, Siebel CRM 25.1 Update
  • What's New in Siebel System Administration Guide, Siebel CRM 24.12 Update
  • What's New in Siebel System Administration Guide, Siebel CRM 24.3 Update
  • What's New in Siebel System Administration Guide, Siebel CRM 24.2 Update
  • What's New in Siebel System Administration Guide, Siebel CRM 23.6 Update
  • What's New in Siebel System Administration Guide, Siebel CRM 23.3 Update
  • What’s New in Siebel System Administration Guide, Siebel CRM 22.8 Update
  • What’s New in Siebel System Administration Guide, Siebel CRM 21.9 Update
  • What’s New in Siebel System Administration Guide, Siebel CRM 21.5 Update
  • What’s New in Siebel System Administration Guide, Siebel CRM 21.4 Update
  • What’s New in Siebel System Administration Guide, Siebel CRM 21.2 Update
  • What’s New in Siebel System Administration Guide, Siebel CRM 20.8 Update
  • What’s New in Siebel System Administration Guide, Siebel CRM 20.6 Update
  • What’s New in Siebel System Administration Guide, Siebel CRM 20.1 Update
• 2 Siebel Enterprise Server Architecture
  • Siebel Enterprise Server Architecture
  • About the Siebel Environment
  • About the Siebel Gateway
  • About the Siebel Enterprise Server
  • About the Siebel Server
    • About the Siebel Server System Service
    • About Siebel Server Manager
  • About Siebel Server Components
    • About Server Component Modes
    • About Server Component Types
    • About Server Component Groups
    • About Server Component Processes (Shells)
  • About the Siebel Application Interface
  • About the Siebel Application Interface Architecture
  • About the Siebel File System and the File System Manager
  • About the Siebel Management Pack
• 3 Configuring the System Architecture
  • Configuring the System Architecture
  • About Configuring the Siebel Server and Its Components
  • About System Environment Variables
  • Configuring System Environment Variables
    • Configuring an Environment Variable on Windows
    • Configuring an Environment Variable on UNIX
  • Configuring Siebel Server Load Balancing
    • About Rebalancing Siebel Server Loads
    • Troubleshooting Siebel Native Load Balancing
    • Verifying Load Balancing Port Access on Siebel Servers
  • Configuring the Session Manager
  • Reinstalling the Siebel Gateway and Siebel Server
• 4 Configuring Siebel Servers
  • Configuring Siebel Servers
  • About the Server Manager GUI
    • About the Enterprise Explorer View
    • About the Process Failure Diagnostics View
  • About Siebel System Parameters
    • Hierarchy of System Parameters
    • About Advanced and Hidden Parameters
    • About Parameter Availability Status
    • About Siebel Enterprise Server Parameters
    • About Siebel Server Parameters
    • About Siebel Component Parameters
    • About Task Parameters
    • About Named Subsystem Parameters
  • Configuring the Siebel Enterprise Server
    • About Assigned and Unassigned Component Groups
    • Unassigning Component Groups on a Siebel Server
    • Assigning Component Groups on a Siebel Server
    • About Enabled and Disabled Component Groups
    • Enabling Component Groups on a Siebel Enterprise Server
    • Disabling Component Groups on a Siebel Enterprise Server
    • Configuring Siebel Enterprise Server Named Subsystem Parameters
    • Creating Siebel Enterprise Server Named Subsystems
    • Configuring Siebel Enterprise Parameters
    • Configuring Siebel Enterprise Component Definition Parameters
    • About System Alert Notification
    • Configuring System Alert Notification
      • Creating a System Alert Profile
      • Configuring Server Components to Use System Alerts
    • Troubleshooting System Alert Notification
    • Configuring Component Job Templates
    • Synchronizing Components on a Siebel Enterprise Server
  • Configuring the Siebel Server
    • Enabling Component Groups on a Siebel Server
    • Disabling Component Groups on a Siebel Server
    • About Starting Siebel Server Components
    • Automatically Starting a Component on a Siebel Server
    • Manually Starting or Disabling a Component on a Siebel Server
    • Configuring Siebel Server Parameters
    • Configuring Siebel Server Component Parameters
  • Checking Your Siebel Enterprise and Siebel Server Configurations
  • About Siebel Server Component Definitions
  • Process of Creating a Custom Siebel Server Component
    • Creating a Custom Siebel Server Component Group
    • Creating a Custom Siebel Server Component Definition
    • Activating a Custom Siebel Server Component Definition
  • Deleting a Siebel Server Component Definition
  • Deactivating a Siebel Server Component Definition
  • Advanced Configuration Tasks
    • Reconfiguring Siebel Server Component Definitions
    • Configuring Automatic Restart for Server Components
    • Configuring Database Reconnect for Server Components
    • Configuring Memory-Based Server Component Recycling
    • Deleting System Parameter Overrides
      • Deleting a Parameter Override for a Siebel Enterprise Parameter
      • Deleting a Parameter Override for a Siebel Server Parameter
      • Deleting a Parameter Override for a Component Definition Parameter
      • Deleting a Parameter Override for a Siebel Server Component Parameter
• 5 Administering Server System Services
  • Administering Server System Services
  • Starting and Shutting Down a Siebel CRM Deployment
    • Starting a Siebel CRM Deployment
    • Shutting Down a Siebel CRM Deployment
  • Administering the Siebel Gateway System Service
    • About Siebel Gateway Authentication
    • Administering the Siebel Gateway System Service on Windows
      • Starting the Siebel Gateway System Service on Windows
      • Stopping the Siebel Gateway System Service on Windows
      • Checking the Status of the Siebel Gateway System Service on Windows
    • Administering the Siebel Gateway System Service on UNIX
      • Starting the Siebel Gateway System Service on UNIX
      • Stopping the Siebel Gateway System Service on UNIX
      • Checking the Status of the Siebel Gateway System Service on UNIX
  • Administering the Siebel Server System Service
    • Administering the Siebel Server System Service on Windows
      • Starting the Siebel Server System Service on Windows
      • Stopping the Siebel Server System Service on Windows
      • Checking the Status of the Siebel Server System Service on Windows
    • Administering the Siebel Server System Service on UNIX
      • Starting the Siebel Server System Service on UNIX
      • Stopping the Siebel Server System Service on UNIX
      • Resetting the Siebel Server System Service on UNIX
  • Renaming Servers for an Existing Siebel CRM Deployment
• 6 Administering Siebel Server Run-Time Operations
  • Administering Siebel Server Run-Time Operations
  • Administering Siebel Servers
    • Starting a Siebel Server
    • Shutting Down a Siebel Server
  • Administering Siebel Server Component Groups
    • Enabling a Component Group on a Siebel Server
    • Disabling a Component Group on a Siebel Server
  • Administering Siebel Server Components
    • Starting a Server Component on a Siebel Server
    • Shutting Down a Server Component on a Siebel Server
    • Recovering an Unavailable Server Component
    • Pausing Server Components on a Siebel Server
    • Resuming Server Components on a Siebel Server
  • Administering Component Jobs
    • About Component Jobs
    • Starting a Component Job
    • Starting a Repeating Component Job
    • Deleting a Component Job or Repeating Component Job
    • Canceling a Component Job or Repeating Component Job
    • Holding a Component Job or Repeating Component Job
    • Resuming a Component Job or Repeating Component Job
    • Troubleshooting Component Jobs
  • Administering Siebel Server Tasks
    • Starting a Siebel Server Task
    • Pausing a Siebel Server Task
    • Resuming a Siebel Server Task
    • Stopping a Siebel Server Task
    • Terminating a Siebel Server Task
    • Configuring Siebel Server Task Dynamic Parameters
• 7 Using the Siebel Server Manager Command-Line Interface
  • Using the Siebel Server Manager Command-Line Interface
  • Starting the Siebel Server Manager Command-Line Interface
    • Starting the Siebel Server Manager Program
    • Command-Line Flags for the Siebel Server Manager Program
      • About using an Encrypted Password File
    • About Error Handling for the Siebel Server Manager Program
  • Recommendations for Using the Command-Line Interface
  • Siebel Server Manager Commands
    • Command Syntax
    • Help Commands
    • Siebel Server Manager Environment Commands
    • List Commands
    • List Command Configuration
    • Server Group Management Commands
    • Siebel Server Management Commands
    • Component Group Definition Commands
    • Component Definition Commands
    • Reconfiguring Component Definition Commands
    • Component Management Commands
    • Task Management Commands
    • Parameter Management Commands
    • Named Subsystem Management Commands
    • System Alert Notification Commands
    • List Definition Commands
    • List Parameter Override Commands
    • Event Logging Commands
    • Server Manager Command-Line Preferences
• 8 Siebel Server Infrastructure Administration
  • Siebel Server Infrastructure Administration
  • About Server Request Broker (SRBroker)
  • Configuring Tasks for Server Request Broker
  • About Server Request Processor (SRProc)
  • About Siebel Connection Broker (SCBroker)
  • About Other System Management Components
    • About Server Tables Cleanup (SvrTblCleanup)
    • About Siebel Administrator Notification (AdminNotify)
    • About Siebel Server Scheduler (SrvrSched)
  • Backing Up and Restoring the Siebel Gateway Registry
    • Backing Up the Siebel Gateway Registry
    • Restoring the Siebel Gateway Registry
  • Administering the Siebel File System
    • About the Siebel File System
    • About the File System Upload and Download Process
    • Partitioning the Siebel File System
      • About Partitioning the Siebel File System
      • Partitioning the File System Directories Using the sfspartition Utility
      • Parameters for the sfspartition Utility
    • Cleaning Up the Siebel File System
      • Cleaning Up the File System Directories Using the sfscleanup Utility
      • Parameters for the sfscleanup Utility
      • Unzipping Siebel File System Files from the Command Line
  • Rolling Back the Siebel Runtime Repository to a Prior Version
• 9 Application Object Manager Administration
  • Application Object Manager Administration
  • About the Siebel Application Object Manager
  • Configuring the Application Object Manager Environment
  • About Application Object Manager Parameters
    • Application Object Manager Parameters in Server Manager
    • Application Object Manager Named Subsystem Parameters
  • Administering the Application Object Manager
• 10 Siebel Server Components and Parameters
  • Siebel Server Components and Parameters
  • Siebel Server Component Groups
  • Siebel Server Components
  • Siebel Enterprise, Server, and Component Parameters
    • Siebel Enterprise Server Parameters
    • Siebel Server Parameters
    • Generic Parameters
  • Correlating Database Sessions
• 11 Parameters in Siebel Application Configuration Files
  • Parameters in Siebel Application Configuration Files
  • Overview of Parameters in Siebel Application Configuration Files
  • About Siebel Application Configuration Files
  • Editing Siebel Application Configuration Files
  • Configuration Parameters Index
  • Description of Siebel Application Parameters
  • Data Source Parameters
    • Parameters for DataSources Section
    • Parameters for Individual Data Source Sections
• 12 Siebel CRM Event Publication and Subscription
  • Siebel CRM Event Publication and Subscription
  • Overview of Siebel CRM Event Publication and Subscription
    • Siebel CRM Event Publication
    • Siebel CRM Event Subscription
    • Using Partitions in Kafka with Siebel CRM Event Publication and Subscription
  • Configuring Synchronous Publishing
  • Information Flow in Asynchronous Publishing
  • Summary of Event Publication and Subscription Setup Steps
  • Configuration Files for Event Publication and Subscription
    • Environment Variable Parameters for Enabling Event Publication and Subscription
    • Configuration Files for Payload Generation
    • Configuration Files for OM-AI Integration
    • Publishing from Server Script
    • Configurations for AI sidecar in Kafka Secure Communication
    • Configurations for SASL Authentication
    • Configurations for Using Multiple AI sidecars
  • OCI Streaming with Apache Kafka - Configurations for Integrating Siebel Event Publication and Subscription
  • Unit Testing Event Publication and Subscription
  • Kafka Consumer Application Scalability Guidelines
  • Recommended Operational Practices
  • Troubleshooting and Debugging
• 13 Siebel CRM and Coherence Enterprise Caching
  • Siebel CRM and Coherence Enterprise Caching
  • Introduction to Coherence Cache
  • Overview of the Coherence Cache with Siebel CRM
  • Overview of how Coherence Works with Siebel CRM
  • SSH Tunneling
  • Overview of Steps to Set Up Coherence with Siebel CRM
  • Installing and Configuring the Coherence Server
  • Coherence Server Health Check
  • Enabling the Feature on the Siebel Server
  • Setting Up Siebel Coherence Cache Client
  • Using the Cache with eScripts
  • Troubleshooting
  • Restrictions