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  1. CTI Administration Guide

To create a Portal Agent, perform the following tasks:

  1. Determining the Login Requirements.

  2. Configuring Business Components to Handle External Data.

  3. Complete one of the following in the following sections:

    • Displaying External Content Within an Applet

    • Displaying External Content Outside of an Applet

  4. Defining Web Applications

  5. Defining Symbolic URLs

  6. Defining Symbolic URL Arguments