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  • Title and Copyright Information
  • Preface
  • 1 What’s New in This Release
    • What’s New in This Release
  • 2 Siebel Search Overview
    • Overview of Siebel Search
    • About Siebel Search
      • About Siebel Search Operations
      • About Siebel Find Operations
    • Supported Features for Siebel Find and Siebel Search
    • Siebel Search Supported Search Engines
    • Siebel Search Architecture Overview
    • Using Siebel Search in Siebel Open UI
    • AutomaticWildcardSearch System Preference
  • 3 Configuring Siebel Find
    • Configuring Siebel Find
    • About Siebel Tools Configuration Tasks
    • About Siebel Tools Find Objects
    • Configuring Searchable Find Categories
    • Configuring Find Parameters for Computer Telephony Integration
    • Configuring Siebel Find for the Search Results View
    • Displaying System Fields in Find Results
      • Displaying the ID System Field in Find Results
      • Displaying the Created System Field in Find Results
    • Configuring Access Control for Find Operations
    • Integrating Siebel Search With Siebel Applications
    • Siebel Tools Find Object Reference
      • Find Object
      • Application Find Object
      • Find Field Object
        • Find Field Object Properties
        • Find Field Object Rules and Assumptions
      • Find View Object
      • Find Field Locale Object
      • Find Locale Object
      • Find Pick View Object
  • 4 Configuring Siebel Search for Third-Party Search Engines
    • Configuring Siebel Search for Third-Party Search Engines
    • Process of Configuring Siebel Search for Third-Party Search Engines
      • Configuring Siebel Search for Third-Party Search Engines
      • Defining Index Categories for Third-Party Search Engines
      • Configuring Indexing for Third-Party Search Engines
      • Configuring Incremental Indexing for Third-Party Search Engines
  • 5 Setting Up Siebel Search with Oracle Secure Enterprise Search
    • Setting Up Siebel Search with Oracle Secure Enterprise Search
    • About Installing Siebel Search
      • Upgrading from Siebel Search Version 7.x
      • Installing Server Components for Siebel Search
      • Oracle Secure Enterprise Search Pre-Installation Tasks
    • Installing Oracle Secure Enterprise Search
    • Creating the Siebel Search Center Directory Structure on the Siebel Server
      • Creating the Siebel Search Center Directory on Windows
      • Creating the Siebel Search Center Directory on UNIX
    • Configuring EAI File Transport Folder Access for Siebel Search
    • Administering FTP Indexing
      • Enabling FTP Indexing
        • Configuring the FTP Server for FTP Indexing
          • Configuring the Search FTP Server on Windows
          • Configuring the Search FTP Server on UNIX
      • Configuring the RSS Crawler for FTP Indexing
        • Example of Configuring the RSS Crawler for FTP Indexing
      • Creating Server Repeating Jobs for Incremental Indexing
    • Configuring Field Mapping Settings
    • Administering Siebel Server Component Groups
    • Administering Workflow Management Components
    • Enabling Search Security Web Service
    • Activating the Search Engine for Oracle Secure Enterprise Search
    • Configuring Search Engine Settings for Oracle Secure Enterprise Search
    • Configuring Oracle Secure Enterprise Search Engine for the Search Results View
    • Configuring the Default Search Definition
    • Clearing Attachments From the Shared Search UNC Location
    • Configuring User Authentication for Search Queries
    • Activating Search Run-Time Events
    • Siebel Search Web Services
    • Process of Setting Up the Business Component Source and Connector
      • Configuring the Siebel Business Component Connector
      • Activating the Siebel Identity Plugin Manager for Oracle Secure Enterprise Search
      • Verifying Oracle Secure Enterprise Search Federated Trusted Entities and Siebel Identity Plugin Manager
      • Deploying the Business Component Source
      • Verifying the Oracle Secure Enterprise Search Source for the Business Component Connector
    • Process of Setting Up the File System Source and Connector
      • Configuring the Siebel File System Connector
      • Deploying the File System Source
      • Verifying the Oracle Secure Enterprise Search Source for the File System Connector
      • Enabling Rich Text Format Processing for the External File System Connector
      • Verifying Indexing for the File System Connector
    • Process of Setting Up the Web Crawler Source and Connector
      • Creating an Oracle Secure Enterprise Search Source for the Web Crawler Connector
      • Creating a Source Group for the Web Crawler Connector
      • Verifying Oracle Secure Enterprise Search Indexing of the Web Crawler Source
      • Administering the Siebel Web Crawler Connector
    • Process of Setting Up the Database Source and Connector
      • Creating a Source for the Database Connector
      • Creating a Source Group for the Database Connector
      • Verifying Oracle Secure Enterprise Search Indexing of the Database Source
      • Configuring the Database Connector
    • Process of Setting Up the IMAP Email Source and Connector
      • Creating a Source for the IMAP EMail Connector
      • Creating a Source Group for the IMAP E-Mail Connector
      • Verifying Oracle Secure Enterprise Search Indexing of the IMAP E-Mail Source
      • Configuring the IMAP Email Connector
    • Administering Connectors for Oracle Secure Enterprise Search Integration
      • Updating Connector Settings
      • Deleting a Connector
    • Disconnecting from Oracle Secure Enterprise Search and Deactivating the Identity Manager
      • Disconnecting from Oracle Secure Enterprise Search
      • Deactivating the Siebel Identity Plugin Manager
    • Oracle Secure Enterprise Search Changes Required for EAI to Support HTTPS
  • 6 Configuring Siebel Search for Oracle Secure Enterprise Search
    • Configuring Siebel Search for Oracle Secure Enterprise Search
    • About Siebel Tools Configuration Tasks
    • Configuring the Indexing Mode for Index Status Monitoring
    • Process of Configuring Access Control for Search Results
      • Configure sblvisibility Index Field Mappings
        • Example of Mapping sblvisibilityid index fields
      • Configuring the Search Visibility Objects
      • Configuring Drill Down View Sequence for Search Results
    • Administering Searchable Fields
    • Administering Navigable Fields
    • Administering Field Weighting
    • Administering Query-Time Clustering Configuration
    • Configuring the Language LOV for Siebel Search Preferences
  • 7 Configuring Index Mappings for Oracle Secure Enterprise Search
    • Configuring Index Mappings for Oracle Secure Enterprise Search
    • About Searchable Objects
    • Defining Index Elements
    • Defining Index Attributes
    • Creating Search Run-Time Events for Custom Search Objects
    • Configuring the Business Service User Property in ContentService When Indexing Business Component Pairs
  • 8 Administering Siebel Search Index Settings for Oracle Secure Enterprise Search
    • Administering Siebel Search Index Settings for Oracle Secure Enterprise Search
    • About Search Indexes
    • Creating a New Index Definition
      • Creating a New Index Definition
      • Configuring the Search Definition on the Siebel Web Client
      • Configuring the Search Definition on the Siebel Developer Web Client
    • Creating a Logical Collection
    • Filtering the Index Record-Set
    • Creating Searchable Business Component Fields
    • About Indexing Search Objects
      • Indexing Search Objects
      • Refreshing the Index
      • Enabling Incremental Indexing
    • Administering Asynchronous Indexing and Index Status Monitoring
    • Monitoring Index Status
    • Administering Batch Processing Status for FTP Indexing
      • Checking Batch Status for FTP Index
  • 9 Setting Up Oracle Secure Enterprise Search for Siebel Remote
    • Setting Up Oracle Secure Enterprise Search for Siebel Remote
    • About Installing Search for the Siebel Remote Client
      • Upgrading from Siebel Search Version 7.x
    • Creating the Siebel Search Center Directory Structure on the Siebel Remote Client
    • Installing Oracle Secure Enterprise Search for Siebel Remote
    • Starting the DSM Listener
    • Configuring Search Field Mapping Settings for Siebel Remote
    • Adding the Siebel Mobile Search Administration Screen for Siebel Remote
    • Verifying the Business Component Search Connector Settings for Siebel Remote
    • Activating Search for Siebel Remote
    • Configuring Search Engine Settings for Siebel Remote
    • Process of Setting Up the Index Definition for the Siebel Remote Client
      • Configuring the Search Definition for Siebel Remote
      • Configuring the Application Configuration File
    • Activating Search Run-Time Events for Siebel Remote
    • Synchronizing Siebel Search for Siebel Remote
    • Search Functionality Supported for Siebel Remote
  • 10 Preconfigured Search Objects for Oracle Secure Enterprise Search
    • Preconfigured Search Objects for Oracle Secure Enterprise Search
    • Call Center Searchable Objects
    • Self Service Searchable Objects
    • Sales Searchable Objects
    • Service Searchable Objects
    • Application and Search Definition Mappings
  • 11 Filter Search Specifications Syntax for Oracle Secure Enterprise Search
    • Filter Search Specifications Syntax for Oracle Secure Enterprise Search
    • Filter Search Specification Syntax
      • Precedence
      • Comparison Operators
      • Logical Operators
      • Pattern Matching with LIKE and NOT LIKE
      • Functions in Calculation Expressions
      • Filter Search Specification Examples
  • 12 API Examples for Oracle Secure Enterprise Search
    • API Examples for Oracle Secure Enterprise Search
    • Search inputArgs Example
    • Search outputArgs Example
    • Feed File Example
    • Index inputArgs Example
  • 13 Siebel Intelligent Search
    • Siebel Intelligent Search
    • About Siebel Intelligent Search
    • Integration Architecture and Configuration Flow
    • Setting Up Siebel Intelligent Search
      • Downloading and Installing OpenSearch
      • Configuring OpenSearch Integration via YAML File
      • Enabling Search Engine in Siebel Application
      • Creating Search Categories and Generating Index
      • Adding Application User Property
    • Global Search UX and Supported Use Cases
    • Testing Your Initial Setup
    • Access Control
    • Supported Languages
    • Troubleshooting Siebel Intelligent Search
      • Error Messages
    • Siebel OpenSearch APIs