Contents
1 What’s New in This Release
- What’s New in Siebel Order Management Guide Addendum for Fleet Management, Siebel CRM 20.1 Update
- What’s New in Siebel Order Management Guide Addendum for Fleet Management, Siebel CRM 19.1 Update
2 Overview of Siebel Orders for Fleet Management
- Overview of Siebel Orders for Fleet Management
- Oracle Fleet Management
- About Siebel Orders for Fleet Management
- Scenario for Using Siebel Orders for Fleet Management
3 Administering Siebel Orders for Fleet Management
- Administering Siebel Orders for Fleet Management
- About Administering Upselling for Fleet Management
- Creating Products for Fleet Management
- Creating Locations for Fleet Management
- Creating Product Favorites for Fleet Management
- Configuring Picklists for Fleet Management
- Configuring Validation for Verifying and Submitting Orders for Fleet Management
- Configuring Validation for Canceling Orders for Fleet Management
4 Using Siebel Orders for Fleet Management
- Using Siebel Orders for Fleet Management
- About Adding Accessorial Products to Orders
- About Spot Quoting
- Process of Creating Orders for Fleet Management
- Creating the Order Header for Siebel Orders for Fleet Management
- Adding Order Line Items for Fleet Management
- Adding Product Favorites
- Adding Stops to the Order
- Adding Actions to the Order
- Adding Commodities to the Order
- Getting Ratings and Routes
- Choosing a Solution
- Verifying the Order
- Upselling to the Customer
- Submitting the Order to Oracle Transportation Management to Execute
- Checking the Status of the Order
- About Working with Existing Fleet Management Orders