Customer User Admin (CUA)
The Customer User Admin (CUA) manages all users for their SI. The CUA can approve or deny user access, assign user privileges, and more.
Oracle recommends having at least two CUAs for every SI. The CUA can assign the role to other users by following the steps below.
To assign a user as a CUA:
Note: The steps below may be different if using the Cloud Portal.

- Log in to My Oracle Support. Select the drop-down menu next to your display name, and then choose My Account.
- Select Manage Users under the Administrative category on the left.
- Select the row of the user you want to modify.
- Their user details will display below. Select the row.
- In the Role list, select Administrator.
- Select Save.
For more information on the CUA role, select the Customer User Administrator tab on our How-to Video Training Series page.
Last Published Tuesday, November 19, 2024