Workflow

How to Reject Work Items

What to do:

In order to work through this example you must have completed the example Open the Inbox!

Click the work item Create in the Description field of the Inbox.
A Work item:Create mask is opened.

Click the button to reject a work item.
 

It is also possible to highlight the work item in the Inbox and use the following button:

Reject a work item

Work items that have already been accepted cannot be rejected!
When rejecting a work item, a "Reject Work Item" message window opens to get the reson.
To remove the work item from your Inbox click OK.
The rejection message is sent to the employee who forwarded the activity/work item to you, or to the process responsible or alert user, if the work item was initially yours.
  In case several work items of the same kind exist (activity has multiple resource group / role / distribution), the work item is only rejected after the last member of the multiple resource has rejected it.