• Open the Report List
  • Open the Report List
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  • The Report List displays the names of the Custom Reports that you have permission to use. Reports that you have created for your own use are called per-user reports. Per-user reports, marked with an asterisk (*), appear only in your Report List and do not appear for other users. Global reports, available to all users with appropriate rights, appear in all users' Report Lists. Per-user and global reports are listed together in alphabetical order.
  • Depending on your permissions, you may only see the reports designated for your workgroup. Workgroups are available in the Professional edition only.
  • Icons appear next to the names of all per-user, sample, and global reports in the Report List. Using these icons, you can run, modify, and delete the reports. Additional links and icons provide the options to create a new custom report in design mode, import XML to create a new report, return to the Knowledge Center home page, and access the Help system.
  • Note:
  • From the Knowledge Center home page, click
  • Reports