- Email Setup in Knowledge Center
- Email Setup in Knowledge Center
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- Knowledge Center allows for sending e-mails for Expert Advice and Forgot Your Password? features. By adding the SMTP host settings to Knowledge Center, any SMTP server can be defined, whether it is local, on the network, or anywhere on the internet. To receive emails from Knowledge Center, each user must have a valid email address in their profile.
- To configure Knowledge Center to send email:
- Log in to Knowledge Center with an administrator account.
- Click the
- Manager
- Point to
- More
- Server
- In the Email Options section, enter an address in the
- Server E-mail
- Note:
- In the
- SMTP Server Name
- Note:
- The SMTP service does not need to be on the same server as Knowledge Center.
- In the
- Server Port
- The
- Username
- Password
- The server name can allow http or https connections, so set the
- Enable SSL
- Click
- Save