Global Button Flow: Contact Us

Last Updated 09.28.03

General Description

The Contact Us flow allows a user to navigate (via a global Contact Us button) to a global area containing a variety of contact sources. The Contact Us area may contain:

Guideline Attributes

Spec Version # - 3.1
Spec Contributors - Betsy Beier, Craig Louis
UI Models - all models
Example Products - all products
Related Guidelines - Global Buttons, Global Page Templates, Messaging Flows, Common Formats

Interaction and Usage Specifications

General Principles

Templates Used within Flow

Common Initiation Points or Start Points to Flow

See the Global Page Templates Guideline for interaction and usage specifications for this template.

Switching to Global Areas When Work Is Incomplete

When a Global Button is selected, it may be necessary to display a Warning message to the user. If so, an error checking flow should be used. See the Save Model and Messaging Templates guidelines for details on Warning messages and saving work. The error checking flow would be called for if:

Visual Specifications

Flow Schematic: Contact Us
Flow for Contact Us

Open/Closed Issues