Global Button Flow: Contact Us
Last Updated 09.28.03
General Description
The Contact Us flow allows a user to navigate (via a global Contact Us button) to a global area containing a variety of contact sources. The Contact Us area may contain:
- List of addresses
- Phone numbers
- Fax numbers
- Email addresses
- Other contact information
Guideline Attributes
Spec Version # - 3.1
Spec Contributors - Betsy Beier, Craig Louis
UI Models - all models
Example Products - all products
Related Guidelines - Global Buttons,
Global Page Templates, Messaging
Flows, Common Formats Interaction and Usage Specifications
General Principles
Templates Used within Flow
- Page of an Application
- Global Contact Us Template
Common Initiation Points or Start Points to Flow
- Any page within an application.
See the Global Page Templates Guideline
for interaction and usage specifications for this template.
Switching to Global Areas When Work Is Incomplete
When a Global Button is selected, it may be necessary to display a Warning
message to the user. If so, an error checking flow should be used. See
the Save Model and Messaging
Templates guidelines for details on Warning messages and saving work.
The error checking flow would be called for if:
- The task is not complete.
- Data has not been saved or submitted.
Visual Specifications
Flow Schematic: Contact Us
Open/Closed Issues
Open Issues
none
Closed Issues
none