If you are looking for information that isn't covered in either this help guide, the Oracle Policy Modeling User's Guide, or any of the other applicable help guides, then the Oracle Policy Automation knowledge base at support.oracle.com may be helpful. You will require Oracle customer details to access this area. Select the Knowledge area in the top menu, browse in the product list to More Applications | Oracle Haley | Policy Automation, and select the appropriate program. From here you can browse or search on knowledge base articles, including technical 'how to' instructions, known issues and their workarounds, and product announcements.
You can also visit the Oracle Policy Automation Discussion Forum, to search for details of any questions you may have, or ask questions directly if they have not already been discussed on the forum.