Contents

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Preface

Prerequisites

Intended Audience

Documentation Accessibility

Conventions

Command Syntax

1 Deployment Overview

Introduction

Installation Methods

Installation Requirements

Component Versions

Deployment Models

Two-Tier Deployment

Two-Tier Deployment with Infostore on Single Instance Databases

Two-Tier Deployment with Infostore on Real Application Clusters CC

Installation Flow for Two-Tier Deployment

Single-Tier Deployment

Language Support

2 Deployment Requirements

System Requirements

Hardware Requirements

Software Requirements

Kernel Parameter Settings

Partitioning Requirements

Partitions for Local Disk

Partitions for Oracle Software

Partitions for Two-Tier Deployment: Partitions on a Database-Tier System

Partitions for a Two-Tier Deployment: Partitions on a Middle-Tier System

Partitions for a Single-Tier Deployment

Disk Storage Requirement

Operating System Users and Groups

Configuring Hostnames

Network Setup Requirements

Removing IBM JDK and JRE 1.3.x

Validation

Prerequisites for Installation and Configuration

3 Installation and Configuration Using the Gold Image on a Two-Tier System

Access to the Gold Image

Creating a Stage Area Using Oracle Collaboration Suite CC Gold Image CDs

Overview of a Two-Tier Deployment

Installing Database-Tier Components

Installing Mid-Tier Components

Configuring Components on the Database-Tier and Middle-Tier

Configuring Components Using Interactive Mode

Configuring Components Using An Input File

4 Installation and Configuration Using the Gold Image on a Single-Tier System

Access to the Gold Image

Overview of a Single-Tier Deployment

Installing Components on the Single-Tier

Configuring Components on the Single-Tier

Configuring Components Using Interactive Mode

Configuring Components Using An Input File

5 Installation and Configuration From the Product CD-ROMs on a Two-Tier System

Creating a Stage Area

Overview of a Two-Tier Deployment

Installing Components on the Database-Tier and Middle-Tier

Configuring Components

Preconfiguration Validations

Configuring Components on the Database-Tier and Middle-Tier

Configuring Components Using Interactive Mode

Configuring Components Using An Input File

Completing Post-Configuration Steps for Infrastructure

Infostore Deployment Options

Installing Infostores on the Database-Tier in a Single Database

Configuring Infostores on the Database-Tier in a Single Database

Preconfiguration Validations

Configuring Infostores on the Database-Tier in a Single Database

Verifying Configuration

Installing and Configuring Infostores on Real Application Clusters CC

For Email Infostore only

For Files Infostore only

Installing Oracle Collaboration Suite Mid-Tier Components on the Middle-Tier

Preconfiguration Steps for Oracle Collaboration Suite Mid-Tier Components

Preconfiguration Steps for Email Infostore on Real Application Clusters CC

Preconfiguration Steps for Files Infostore on Real Application Clusters CC

Configuring Oracle Collaboration Suite Mid-Tier Components on the Middle-Tier

Configuring Oracle Collaboration Suite Mid-Tier Components Using Interactive Mode

Configuring Oracle Collaboration Suite Mid-Tier Components Using An Input File

Additional Configuration Steps for Files on Real Application Clusters CC

6 Post-Configuration

Post-Configuration Steps for Deployments From the Gold Image

Applying Patch

Post-Configuration Steps for Files

Modifying Credential Managers for Files

Changing the Site Administrative User Password for Files

Post-Configuration Steps for Infostore Databases

Refreshing ONS Configuration

For Two-Tier Deployment

Creating a Subscriber Administrator for Files

Removing Old Partner Applications

Restarting Oracle Collaboration Suite

Configuring Search Features

Changing the Datafiles in Oracle Files

Setting Up cron Job to Back Up Calendar

Post-Configuration Steps for Deployments From the Product CD-ROMs

Applying Patches

Starting Databases in Archive Mode

Changing temp Tablespaces to Autoextensible to ’YES’

Applying the Workaround for Bug Number 3136600

Applying the Workaround for Email Bug Number 3093934

Applying the OUI Workaround for Oracle Collaboration Suite CC Middle-Tier

Configuring Search Features

Setting Up Oracle Collaboration Suite Home Page for Portal Users

Granting Customization Privileges to All Portal Users

Setting the Default Home Page for the orcladmin and portal Users

Setting the Default Home Page for All Users

Setting Up cron Job to Back Up Calendar

Handling Configuration Failures

7 Tuning

Tuning Steps for Installations From Gold Image and Product CD-ROMs

Tuning Systems

Enabling Bigpages on the Back-End System

Setting NFS Mount Options for File Systems

Setting the ulimit of File Descriptors

Setting the ulimit of Core Files

Enabling Hyper-Threading

Tuning the Security Proxy

Performance Tuning for Files

Tuning Steps for Installations From Product CD-ROMs Only

Tuning the Email Infostore Database

Disabling Dispatchers

Setting Parameters

Tuning the Infrastructure Database

Disabling Dispatchers

Setting Parameters

Tuning the Files Infostore

Disabling Dispatchers

Setting Parameters

Tuning the Protocol Servers

8 Verification

Verifying Configuration

Verifying Infrastructure

Verifying Infrastructure Database

Verifying Infrastructure OID and SSO

Infrastructure OID

Infrastructure SSO

Verifying Infostores

Verifying Calendar Server

Verifying Oracle Collaboration Suite Mid-Tier Components

Verifying Email

Verifying Files

Verifying Real-Time Collaboration

Verifying Calendar Webclient

Verifying Portal

Verifying Portlets

Default Access URLs

9 Cloning

Cloning Concepts and Features

Cloning Considerations

Prerequisites for Cloning

Shutdown Sequence for Two-Tier Deployments

Shutdown Sequence for Single-Tier Deployments

Cloning a Two-Tier Deployment

Preparing the Clone Stage Area on the Source Database-Tier

Preparing the Clone Stage Area on the Source Middle-Tier

Extracting the Clone Images on the Destination Database-Tier

Extracting the Clone Images on the Destination Middle-Tier

Changing the Infrastructure Mid-Tier Oracle Home If Your Souce Instances Were Configured For SSL Virtual Server Set-Up Image

Changing the Middle-Tier Oracle Home If Your Source Instances Were Configured For SSL Virtual Server Set-Up Image

Cloning Sequence

Cloning Infrastructure Database

Cloning Infrastructure Mid-Tier

Cloning Email and Files Infostores and Calendar Server on the Database-Tier

Cloning Oracle Collaboration Suite Mid-Tier Components on the Middle-Tier

Cloning a Single-Tier Deployment

Preparing the Clone Stage Area on the Source Single-Tier

Extracting the Clone Images on the Destination Single-Tier

Changing the Infrastructure Mid-Tier Oracle Home If Your Souce Instances Were Configured For SSL Virtual Server Set-Up Image

Changing the Middle-Tier Oracle Home

Cloning Sequence

Cloning Infrastructure

Cloning Email and Files Infostores

Cloning Oracle Collaboration Suite Mid-Tier Components on the Single-Tier

Post-Cloning Steps

Adjusting the URL for Files

Changing the Site Administrative User for Files

Modifying Credential Managers for Files

Changing the Datafiles in Oracle Files

Updating Middle-Tier tnsnames.ora When Source Files Infostore Database Was Deployed Using Oracle Real Application Cluster CC

Refreshing ONS Configuration

For Two-Tier Deployment

Removing Old Partner Applications

Restart Oracle Collaboration Suite Services

For a Two-Tier Deployment

For a Single-Tier Deployment

Post-Cloning Steps for Real Application Clusters CC for Email and Files Infostore

Setting Up cron Job to Back Up Calendar

10 Setting Up Oracle Collaboration Suite CC with Hardware Load Balancer and SSL Accelerator

Overview

Assumptions

Requirements

Configuring Big-IP

Opening Ports at the Firewalls

Configuring Infrastructure Mid-Tier for Virtual Server

Configuring the Oracle Collaboration Suite CC Middle-Tier for Virtual Server

11 Upgrading from 9.0.3.1 to 9.0.4.1

Backing Up Oracle Installations

Upgrading Infrastructure

Applying Database 9.0.1.4 Patch Set - ARU 2037356 on Infrastructure Oracle Home

Preparing the System for Patching

Applying the Patch

Issues During Patching

Applying iAS 9.0.2.3 Patch Set - ARU 4512688 on Infrastructure Oracle Home

Preparing the System for Patching

Applying the Patch

Issues During Patching

Preparing Infrastructure for Oracle Email Upgrade

Creating the orclguest User

Upgrading Infostore

Applying the OUI Patch - ARU 4156348 on Infostore Oracle Home

Issues During Patching

Applying Database 9.2.0.3 Patch - ARU 4019896 on Infostore Oracle Home

Preparing the System for Patching

Applying the Patch

Issues During Patching

Installing Real-Time Collaboration Infostore

Upgrading Middle-Tier

Upgrading Calendar Server on the Database-Tier

Installing Calendar Server (9.0.4) Using the General Availability Release

Performing the Calendar Server Upgrade

Upgrading Oracle Collaboration Suite CC Mid-Tier on the Middle-Tier

Installing a Oracle Collaboration Suite 9.0.4 Middle-Tier Using the General Availability Release

Performing Middle-Tier Upgrades

Deleting Instances of Oracle Collaboration Suite Release 1 (9.0.3)

12 Service Administration

Configuring Additional Oracle Collaboration Suite Middle-Tier Components

Disabling Oracle Collaboration Suite Middle-Tier Components

Disabling Oracle Collaboration Suite Middle-Tier Components

Re-Enabling Oracle Collaboration Suite Middle-Tier Components

Sequence for Starting and Stopping Oracle Collaboration Suite Components

Starting Two-Tier Components

Stopping Two-Tier Components

Starting Single-Tier Components

Stopping Single-Tier Components

Starting and Stopping Oracle Collaboration Suite Components

A Input Parameters for config.sh

Input Parameters for config.sh

B Troubleshooting

Installation and Configuration Troubleshooting

Installation Troubleshooting

Installation Logs

Installation Questions and Answers

Installation Error Messages

Configuration Troubleshooting

Configuration Logs

Configuration Questions and Answers

Failure of Parameter Validations

Error During Actual Configuration

Configuration Error Message

Configuration Relinking Errors

Runtime Troubleshooting

C Deinstalling

Deinstalling Oracle Collaboration Suite CC

D Default Oracle Files Tablespaces

Default Oracle Files Tablespaces and Data File Locations

E Log Files Relocation

Log Files Relocations

F Default Port Numbers

Default Port Numbers for the Database-Tier

Default Port Numbers for the Middle-Tier

Index