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Oracle® Developer Suite Release Notes
10g (9.0.4) for Windows, Linux, Solaris, and HP-UX
Part No. B10668-05
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10 Oracle Reports

This chapter discusses issues and workarounds for Oracle Reports, including Oracle Reports Developer (Reports Developer) and Oracle Application Server Reports Services (OracleAS Reports Services). The chapter includes the following topics:

The notes in this chapter cover issues and workarounds that are not documented in Oracle Reports 10g manuals and online help. For information about the new features in this release, refer to the Oracle Reports 10g page on OTN (http://otn.oracle.com/products/reports/index.html), and to the "About this release" topic in the Reports Builder online help.


Note:

You can also download the latest version of the Reports Builder online help from the Oracle Reports 10g OTN page.

10.1 General Issues and Workarounds

This section describes general issues and workarounds for Oracle Reports.

10.1.1 Using CGI to run Report Requests

Oracle9i Reports onwards, Reports CGI is supported only for backward compatibility. We strongly recommended that you use Reports Servlet instead of Reports CGI.

The reason is that Reports CGI internally starts a new JVM for each request, which results in a slow performance when running a large number of report requests. Whereas, Reports Servlet is deployed on an OC4j instance and leverages the servlet functionalites, thereby providing higher performance than Reports CGI.

10.1.2 Creating an Express Server Query

If you create an Express Server query without installing the appropriate files, you will see the following error message:

REP-0069:Internal Error
XR-3013: The Express xConnect.ini file is missing or incomplete

Workaround

Ensure that you have the required Express Server connection files present on your machine before creating an express query.


Note:

Refer to the Express PDS help on OTN (http://otn.oracle.com/reports/help/), for more information on configuring and using the Oracle Express Pluggable Data Source.

10.1.3 Inserting a Graph in the Paper Design View for a Matrix-with-Group Report

In the Paper Design view of a Matrix-with-Group report, inserting a graph with a once-per-group position causes Reports Builder to fail.

Workaround

Insert the graph in the Paper Layout view rather than in the Paper Design view.

10.1.4 Running a Report containing non-encoded URL streams in Internet Explorer

Internet Explorer does not allow plug-ins to execute non-encoded URL streams, after you apply the Q818529 security patch. Therefore, if you run a report whose report definition contains non-encoded URLs to destype=cache and desformat-PDF, you will encounter an error.

Workaround

You must encode the URLs in the report definition.

10.1.5 Running a Simple Matrix Report to the Web

If you try to create a simple matrix report and run it to Web by using the Run to Web functionality, the report does not display correctly.

Workaround

To fix this issue, download and install the patch for your operating environment. The patches are at http://metalink.oracle.com:

  • Windows ARU number: 5147374

  • Solaris ARU number: 5147755

  • HP-UX ARU number: 5158238

10.1.6 Opening / Running an encoded JSP report

If your JSP report's character encoding (for example, EUC-JP) differs from the character set portion of the NLS_LANG environment variable (for example, JA16SJIS), then you will get the following errors:

  • when running the JSP file:

    REP-6106 or 6104 with javax.servlet.jsp.JspException  (multibyte)
    REP-0495 Unable to tokenize the query (singlebyte)
    
    
  • when opening the JSP file using Reports Builder:

    REP-0069 Internal Error or REP-6106

Workaround

To work around this issue, you must ensure that your JSP report's character encoding matches the IANA encoding corresponding to Reports Builder's character set portion of the NLS_LANG variable.

For example, the JSP report encoding

<%@ page contentType="text/html;charset=EUC-JP" %>
<META http-equiv="Content-Type" content="text/html;charset=EUC-JP">

uses the IANA character encoding EUC-JP. For this report, you should use the NLS_LANG setting

NLS_LANG=JAPANESE_JAPAN.JA16EUC.

The JSP report's encoding (EUC-JP) will then correspond to the character encoding part of the NLS_LANG environment variable (JA16EUC).

10.1.7 Dynamically Embedding a Character Set in a JSP file

In Oracle Reports, Web-report templates are configured by default for Western European character encoding. For other languages, you must specify the character encoding for a JSP file by using both the charset attribute of the <meta> tag and the <%@page%> page directive.

To dynamically associate the appropriate character encoding with the JSP file, you can make the following modifications:

  1. In the directory oracle_home/reports/templates/, edit the files rw*.html and blank_template.jsp:

    1. Modify the page directive to read

      <%@ page contentType="text/html;charset=yourIANAencoding" %>
      
      

      where

      yourIANAencoding is the IANA character encoding that corresponds to the character encoding part of your NLS_LANG environment variable.

    2. Modify the <meta> tag inside the <head> tag to read:

      <meta http-equiv="Content-Type"
      content="text/html;charset=yourIANAencoding" />
      
      
  2. In the directory oracle_home/reports/templates/, edit the file template.xsl:

    1. Modify the <xsl:output> tag to read:

      <xsl:output
           method="jsp"
           indent="yes"
           encoding="yourIANAencoding"
         />
      
      

      where

      yourIANAencoding is the IANA encoding that corresponds to the character encoding part of your NLS_LANG environment variable.

    2. Add the following page directive:

      <%@ page contentType="text/html;charset=yourIANAencoding" %>
      
      
    3. Add or modify the <meta> tag inside the <head> tag:

      <meta http-equiv="Content-Type"
      content="text/html;charset=yourIANAencoding" />
      
      

      where

      yourIANAencoding is the IANA encoding that corresponds to the character encoding part of your NLS_LANG environment variable.

10.1.8 Running a Multibyte report containing an embedded Oracle Object

On Windows and Linux platforms, Reports Builder stops responding when you run a multibyte report containing an embedded Oracle Object type.

10.1.9 Viewing Oracle Enterprise Manager screens in non European languages

In the Enterprise Manager Application Server Control, you may see garbled titles on the following Reports Server pages for non-Western European languages:

  • Engine

  • Configuration

  • Edit Configuration File

10.1.10 Specifying the encoding of an XML PDS Report

When you create a report against an XML data source, you must ensure that the encoding of the data source and its DTD matches the encoding of Reports Builder.

For example, when you create an XML report against a table encoded in a Japanese character set, the group element name is encoded in Japanese. To match the data source, you should encode the group's element name in the DTD in Japanese. The XML and DTD files can be in any encoding that supports Japanese, such as Shift_JIS, EUC-JP, or UTF-8.

If you do not match the XML data source and DTD encoding to the Reports Builder encoding, you will see the following error:

ERR-063001 xxx.dtd null


Note:

You will not see this error if you use a XML schema instead of a DTD.

To avoid this problem, ensure that both the XML data source and DTD for your XML report use the same encoding that you have in the character encoding part of the NLS_LANG environment variable in effect for your Reports Runtime.

For example, if NLS_LANG=JAPANESE_JAPAN.JA16SJIS for your Reports Runtime, then both your XML data source and DTD should use Shift_JIS.

10.1.11 FTP and WebDaV Destinations Not Supported from Reports Builder

Currently there is no support for FTP and WebDaV destinations from the Reports Builder environment. However, they are supported from the Reports Runtime and the Reports Server environments.

10.1.12 Oracle9i JDeveloper Integration

This section describes issues with Oracle JDeveloper integration. It includes the following topics:

10.1.12.1 Deadlock When Debugging JSP Reports in Oracle9i JDeveloper

When you are debugging an OracleAS Reports Services JSP in Oracle9i JDeveloper (JDeveloper), you must disable any breakpoints that are not of source type. If you do not disable these breakpoints, a deadlock occurs. You can disable breakpoints that are not of source type in the Breakpoints window.

10.1.12.2 Graph Not Appearing in Oracle9i JDeveloper

When you run a JSP report with the rw:graph tag in JDeveloper, the graph image is not visible in the browser. To fix this problem, set the IMAGEURL parameter in the rwservlet.properties file in oracle_home/reports/conf:

IMAGEURL=http://host:port/Workspace-Project-context-root/servlet/ oracle.reports.rwclient.RWClient

10.1.12.3 Reports in-process server

If you set the JDeveloper Java Virtual Machine (JVM) to ojvm, minimal, or vanilla (Project Settings > Runner > Virtual Machine), the rwservlet's in-process server is not killed when you terminate JDeveloper's embedded OC4J server. As a result, a port conflict occurs the next time you start OC4J. To avoid this problem, do one of the following:

  • Set the JVM to hotspot.

  • Disable the in-process server in oracle_home/reports/conf/rwservlet.properties by setting server_in_process=no.

  • Use the standalone Reports Server instead.

10.2 Platform-specific Issues and Workarounds

This section contains issues and workarounds that apply to specific operating environment platforms supported by Oracle Developer Suite.

10.2.1 Windows Platform Issues and Workarounds

This section contains issues and workarounds that apply specifically to supported Microsoft Windows platforms.

10.2.1.1 Managing an in-process server on a Windows subnet using Oracle Enterprise Manager

Applicable to: Windows subnet containing some Linux machines

When you are managing an in-process reports server on a Windows system, the status for the in-process Reports Server in the Oracle Enterprise Manager Application Server Control may be shown as 'unknown.' This can happen when the Windows host is on a network subnet that contains one or more Linux machines and when there are one or more osagent executables running on any of the Linux hosts. To fix the problem, increase the value of the EM_OC4J_OPTS environment variable.

To increase the timeout (default is 2 seconds) for status and host related metric retrieval for non-OPMN managed components on the Application Server Control home page, define the environment variable EM_OC4J_OPTS to the following before starting the Application Server Control:

-Doracle.sysman.ias.ApplicationServerObject.timeout=true

10.2.1.2 Running a Report with an Embedded 6i Graphic on an OPMN-Managed Reports Server

If you are managing a Reports Server using Oracle Enterprise Manager/OPMN, you cannot run a report containing an embedded 6i graphic on that Reports Server as it will fail.

However, you can run the same report (containing an embedded 6i graphic) on a Reports Server that is started as a Windows service, after applying the workarounds specified in Section 2.1.3.1 and Section 3.8 of the Oracle Application Server Reports Services Publishing Reports to the Web manual.

Recommendation

Run the report containing the embedded 6i graphic on a standalone Reports Server that is started using the command prompt.

10.2.1.3 Starting a Reports Server Registered with Oracle Enterprise Manager as a Windows Service

It is not recommended to start or stop a Reports Server that is managed by Oracle Enterprise Manager/OPMN as a Windows service or through the command line. If you do, you may face the following issues:

  • The status of the Reports Server will not be reflected accurately.

  • Oracle Enterprise Manager may display errors when starting or stopping the Reports Server.

Workaround

You must start or stop a Reports Server that is registered with Oracle Enterprise Manager only through Oracle Enterprise Manager/OPMN.

10.2.1.4 Using osfind with JDK 1.4

Oracle Reports's architecture uses VisiBroker's osagent to find the various servers running in the network.

You use osfind to find various osagent instances running on the network. However, osfind does not work with the JDK version used by Oracle Application Server (version 1.4). To work around this issue and find osagent instances running on the network, you must run osfind with the following settings:

osfind -J-Xbootclasspath /p:oracle_home\vbroker4\lib\vbjboot.jar

10.2.1.5 Invoking the Getting Started Page From Reports Builder

If you invoke the Getting Started page from Reports Builder, you may encounter either of the following error messages:

  • Error: REP-0911: The Quick Tour cannot be found. Please reinstall the Quick Tour and Try again.

  • Failed to locate browser (Netscape 7.0).

Workaround

To rectify this issue, you must:

  1. Edit the Windows registry using a registry editor (for example, regedit.exe).


    Note:

    Before you edit the registry, back it up.

  2. Navigate to the following key:

    HKEY_CURRENT_USER\Software\Oracle\Toolkit\Tkbrowser
    
    
  3. Verify the TKBrowser settings in your registry.

  4. Ensure that the BrowserName and the BrowserPath keys reflect the correct values.

    For example:

    Value data (BrowserName)= Netscape 7

    Value data (BrowserPath)= C:\Program Files\Netscape\Netscape\Netscp.exe

  5. Run Reports Builder and select Getting Started.

  6. Click OK. The Information Navigator Preferences dialog box appears.

  7. Select Netscape Navigator 7.0+ as the browser.

    Ensure that the path and the browser program name are accurate. To change the browser location (if the path or the program name is incorrect):

    1. Click Browse.

    2. Navigate to the location.

    3. Click OK.

  8. In the Information Navigator Preferences dialog box, click OK.

10.2.1.6 Printing Reports Without Hardware-based Left Margins

Oracle Reports 10g (9.0.4) has been changed to generate the report output relative to the top-left corner of the physical paper. Earlier, the printer's printable area was used, causing inconsistencies in the location of the report output when used across different printer models.

If required, you can revert to the earlier behavior by setting the registry key REPORTS_ADD_HWMARGIN to YES.

To set the REPORTS_ADD_HWMARGIN registry key to YES:

  1. Back up the Windows registry, then edit it using a registry editor such as regedit.exe.


    Note:

    Refer to Windows online help for instructions on how to back up the registry.

  2. Navigate to the key HKEY_LOCAL_MACHINE\SOFTWARE\ORACLE, then find the HOMEn key that contains the directory for the Oracle home that contains Reports.

  3. With this key selected, add a new String sub-key named REPORTS_ADD_HWMARGIN and set its value to YES.

By default, the non-printable left margin of the printer is ignored. The printing origin starts from the top-left corner (0,0) of the physical paper and not the printable area. If you have set the registry key value to YES and then want to switch to the default, you can set the key value to NO, or you can delete the key.

You must provide enough margin in your report's layout to put the data within the printable area. The margin fields in the Page Setup dialog box of Reports Builder have been disabled to ensure consistency with OracleAS Reports Services.

10.2.2 Linux, Solaris, and HP-UX Platform Issues and Workarounds


Note:

Platform-specific issues are only reported for the platform on which they were first detected; an issue that is listed as "platform-specific" may actually occur on several platforms. Unless the notes say otherwise, you should only use a platform-specific workaround on the stated platform.

10.2.2.1 General Linux, Solaris, and HP-UX Platform Issues and Workarounds

This section contains issues and workarounds specifically for all supported SPARC Solaris, HP HP-UX, and Linux x86 platforms.

10.2.2.1.1 Running a Report to DelimitedData on OracleAS Portal

If you have registered your Reports Server in Oracle Application Server 10g Portal, then you cannot run a report to DESFORMAT=DELIMITEDDATA using that Reports Server.

Workaround

To work around this issue, you must either unregister your Reports Server from Oracle Application Server 10g Portal or use a standalone Reports Server to run the report to DESFORMAT=DELIMITEDDATA.

10.2.2.1.2 Providing the location to a character set-specific Tk2Motif.rgb file

The file Tk2Motif.rgb file contains resource settings for the Motif version of the Oracle Toolkit. For example, it specifies the font mapping between the character set used by Oracle Reports, specified in NLS_CHARACTERSET, and X fonts.

Oracle Reports looks for this file in the directory oracle_home/guicommon9/tk90/admin/language, where language is derived from the language setting in NLS_LANG.

If the file does not exist, then Oracle Reports looks for the default version in oracle_home/guicommon9/tk90/admin. This version is configured for WEISO8859P1, the Western European character set.

If your NLS_LANG or NLS_CHARACTERSET specifies a character set that is not normally used for the language you have set in NLS_LANG, then you will get an error.

For example, if you have set NLS_LANG=AMERICAN_AMERICA.JA16EUC, then Oracle Reports locates Tk2Motif.rgb in the directory oracle_home/guicommon9/tk90/admin/. The language setting in NLS_LANG is AMERICAN, and there is no language subdirectory associated with AMERICAN, so Oracle Reports uses the default file. Since this version is designed for WE8ISO8859P1, and your NLS_LANG character set is JA16EUC, you get the error REP-3000.

To workaround this problem, set the value of the environment variable TK90_UNKNOWN to the location of your character set-specific Tk2Motif.rgb file.

For example, if you have NLS_LANG=AMERICAN_AMERICA.JA16EUC, then set TK90_UNKNOWN=oracle_home/guicommon9/tk90/admin/JA. Even though your language is set to AMERICAN, Oracle Reports will use the Tk2Motif.rgb file in the JA language subdirectory.

10.2.2.1.3 Implementing removal of DISPLAY and printer dependencies

With Oracle Reports 10g (9.0.4), it is no longer necessary to have the DISPLAY environment variable or a valid printer defined at runtime.

The REPORTS_DEFAULT_DISPLAY environment variable specifies whether to implement the following features:

  • The elimination of the dependency on the DISPLAY environment variable, which was required in prior releases to define the windowing system display surface for creating images and getting pixel resolution.

  • The elimination of the dependency on having a valid printer defined for font information (PRINTER and TK_PRINTER environment variables set to a valid printer, or a valid entry in uiprint.txt).

  • Using screenprinter.ppd for surface resolution for images and font information.

  • Enhanced imaging support


Note:

  • For existing customers upgrading to Oracle Reports 10g (9.0.4), the default setting (YES) may impact the appearance, number of pages, output file size, or performance of existing reports.

  • Even when the DISPLAY environment variable is set, it will not be used unless REPORTS_DEFAULT_DISPLAY is set to NO.



See Also:

  • Oracle Application Server Reports Services Publishing Reports to the Web and the Reports Builder online help for more information on the REPORTS_DEFAULT_DISPLAY environment variable and screenprinter.ppd.

  • The section "Fonts in Report Output" in the chapter "Managing Fonts in Oracle Reports" in Oracle Application Server Reports Services Publishing Reports to the Web.


10.2.2.2 Solaris Issues and Workarounds


Note:

Although these issues were seen on Solaris, they may also exist on Linux and HP-UX.

10.2.2.2.1 Reports Builder stops responding on Solaris 2.9

On Solaris 2.9, Reports Builder stops responding if you invoke either the Report Wizard or the Data Wizard after accessing any of the following:

  • Reports Builder online help

  • Data Model Editor

  • Text Query Editor

  • JDBC Query Editor

  • OLAP Query Editor

Reports Builder may stop responding when you use the query editor from the Report Wizard's data panel.

To fix this issue, download and install the patch from http://metalink.oracle.com. The ARU patch number is: 5188895.

After you have installed the patch, you must enable it by setting the environment variable REPORTS_SOLARIS_9=YES.

10.2.2.2.2 Invoking the Graph Wizard in a multibyte environment

On Solaris, invoking the Graph Wizard in a multibyte (Japanese, Simplified Chinese, and Korean) environment causes Reports Developer to stop responding.

To work around this issue, you must:

  1. Install J2SE Version 1.4.2 on your computer. You can download J2SE 1.4.2 from Sun Microsystem's Java web site (http://java.sun.com).

  2. Set the path to the J2SE home in the reports.sh file:

    PATH=$J2SEHOME/bin:$ORACLE_HOME/jdk/bin:$ORACLE_HOME/bin:${PATH};export PATH

  3. Modify LD_LIBRARY_PATH in reports.sh to point to the location of the J2SE home:

    LD_LIBRARY_PATH=$J2SEHOME/lib/sparc:$ORACLE_HOME/jdk/jre/lib/sparc:$ORACLE_HOME/lib:${LD_LIBRARY_PATH}; export LD_LIBRARY_PATH

10.2.2.3 Linux Issues and Workarounds

This section contains issues and workarounds specifically for supported Linux x86 platforms.

10.2.2.3.1 Radio box selection using mouse in New Program Unit dialog box does not take effect (3209858)

Reports Builder has a known issue with selecting a radio button with your mouse.

When you select a radio button in the New Program Unit dialog box, close the dialog box (for example, by clicking on Cancel) and then reopen the New Program Unit dialog box, you cannot select the same radio button.

For example, if you select the Function radio button, close the New Program Unit dialog box, and then reopen it, you cannot select the Function radio button.

You can work around this using either of the following methods:

  • Select a radio button other than the one you selected previously, then select the one you want. For example, to select the Function radio button, first select the Procedure radio button. You can then select the Function radio button.

  • Use your keyboard to select the radio button. Navigate to the radio button using the Tab, Up, and Down keys, then use the space bar to select the radio button.

For further details, please refer to bug 3209858: RWBUILDER: NEW PROGRAM UNIT: CANNOT MAKE RADIO BUTTON SELECTION WITH MOUSE

10.2.2.4 HP-UX Issues and Workarounds

10.2.2.4.1 Running Oracle Reports in a Japanese Environment on HP-UX

If you want to use Oracle Reports in the HP-UX Japanese environment with NLS_LANG=JAPANESE_JAPAN.JA16SJIS, you will need to modify the appropriate Tk2Motif.rgb file before using Oracle Reports because this file contains EUC and not SJIS encoded Japanese resources.

To do this, edit the file oracle_home/guicommon9/tk90/admin/JA/Tk2Motif.rgb. Either convert the entries to SJIS encoding, or remove the last seven entries. Otherwise, Oracle Reports may fail.

10.3 Configuration Issues and Workarounds

This section contains issues and workarounds for Oracle Reports configuration.

10.3.1 Changing the Administrator Login by Using Reports Queue Manager

In Oracle Reports, if you use the Reports Queue Manager to change the administrator password, you will be unable to perform the following actions from Oracle Enterprise Manager/OPMN:

  • Start or stop the Reports Server.

  • View the Reports Server's metrics.

Recommendation

The recommended way of managing a Reports Server is through Oracle Enterprise Manager/OPMN.

However, if you change the administrator password by using Reports Queue Manager, you must do the following:

  1. Add the modified username and password to the targets.xml file under the specified Reports Server entry.

  2. Set ENCRYPTED=FALSE.

    For example:

    <Property NAME="UserName" VALUE="foo" ENCRYPTED="FALSE"/>
    ...
    ...
    <Property NAME="Password" VALUE="hello123" ENCRYPTED="FALSE"/>
    
    
  3. Restart Oracle Enterprise Manager. When Oracle Enterprise Manager restarts, it will encrypt the username and password and set ENCRYPTED=TRUE.

10.3.2 Repairing Fonts Not Appearing Correctly in Web Source View

Text in the user interface of Reports Builder, such as the window title, uses fonts taken from the system resource files for the current language. These system resource files are supplied with the Oracle Reports installation. In Oracle Reports, you can map these fonts in the [RWBUILDER] section of uifont.ali. If found, the mapped font is used instead of the original font; if not, Oracle Reports uses the original font.


Note:

The mapped font needs to be a fixed-width font.

In the Web Source view of the Report Editor, the following languages may appear garbled: Arabic, Central European languages, Cyrillic, Greek, Hebrew, Japanese, Thai, and Turkish. To work around this issue, you can set the font names for Reports Builder in uifont.ali as follows:

[rwbuilder]
.....AR8MSWIN1256="Courier New"
.....CL8MSWIN1251="Courier New"
.....EE8MSWIN1250="Courier New"
.....EL8MSWIN1253="Courier New"
.....IW8MSWIN1255="Courier New"
.....JA16SJIS="MS Gothic"
.....TH8TISASCII="Andale Duospace WT"
.....TR8MSWIN1254="Courier New"

You can download a copy of the Andale Duospace WT (fixed-width) font from OracleMetalink (http://metalink.oracle.com). The ARU number is 2638552.

10.3.3 Optimizing the Deployment of Reports

Before you deploy a report on a computer that is either slow or is running on a load, you may want to configure the following:

  • Ping timeout (OPMN-side): Ping timeout is the measure that OPMN uses to determine the time that it must wait for a callback from an in-process Reports Server (in OC4J_BI_FORMS), before considering it as a timeout.

    The default timeout period is 150. This period is calculated from: ping timeout, ping interval, and number of retries. The default values for these are:

    • ping timeout = 30 seconds

    • ping interval = 20 seconds

    • number of retries = 3


    Note:

    The number of retries is applicable only when OPMN successfully connects to OC4J and receives regular ONS notifications from the process.

    Based on these values, there will be three ping attempts with a timeout of 30 seconds each at 20 second intervals. The first ping is done after the specified ping interval. Thus, from the time the OC4J is started by OPMN, approximately 150 (20 + 3*30 + 2*20) seconds will elapse before the process is considered unresponsive and restarted. If OPMN connects to OC4J but OC4J is too slow in sending regular ONS notifications, then the 30 second timeout is applicable.


    See Also:

    Oracle Application Server Reports Services Publishing Reports to the Web for more information on the opmn.xml file.

  • Callback timeout (Reports Server-side): Callback timeout is the measure that Reports Server uses to determine the time that it must wait for a response from the engine before timing out. You can specify this value in the Reports Server configuration file, server_name.conf. This time out period is in milliseconds.

    For example:

    <engine id="rwEng" class="oracle.reports.engine.EngineImpl" initEngine="1"
    maxEngine="1" minEngine="0" engLife="50" maxIdle="30"
    callbackTimeOut="80000">
    
    

    Note:

    Increase the timeout when the machine is very slow.

10.3.4 Improving Image Resolution of Graphs Displayed in a PDF File or on a Printer

The REPORTS_GRAPH_IMAGE_DPI environment variable specifies a dots per inch (DPI) value for graphs displayed to a PDF file or on a printer. The default value for this environment variable is 72 DPI, which minimizes the time it takes to generate the report and reduces the report file size.

If you specify a value higher than 72 DPI, you will see an improvement in the image resolution. However, this increases the time it takes to generate the report and increases the report file size.

For instance, setting the value to 250:

  • Increases the time to generate a report by 5 to 6 times that of a report generated at 72 DPI.

  • Increases the PDF file size by 5 to 6 times that of a report generated at 72 DPI.

Usage Notes

  • The valid values are 72 through 300.

  • The default value is 72.

  • For Windows, set the value in the Windows registry key HKEY_LOCAL_MACHINE\SOFTWARE\ORACLE\HOMEn\REPORTS_GRAPH_IMAGE_DPI. Refer to Section 10.2.1.6, "Printing Reports Without Hardware-based Left Margins" for instructions on how to set a registry key value.

  • For Linux, Solaris, and HP-UX, set the value by setting the environment variable in reports.sh.

  • When you set a DPI value greater than 250 and your chart is bigger than 5"x5", you may also need to change the JVM heap size value using REPORTS_JVM_OPTIONS to avoid an Out Of Memory error in the JVM.

  • This variable is currently not supported in Oracle Reports distribution functionality as this is specific to PDF and printer outputs only.


See Also:

Oracle Application Server Reports Services Publishing Reports to the Web for more information on setting the JVM options.

10.3.5 Specifying the Values for Oracle Reports' Java Virtual Machine

You may want to set the JVM options explicitly to get certain, specific functionality from the JVM that aren't enabled, by default. To do this, use the command line option JVMOPTIONS.

You can use JVMOPTIONS to set options for Reports Runtime, Reports Builder, or Reports Converter's JVM. For example, you can use the following command line to start Reports Builder with a 512MB heap space:

rwbuilder jvmoptions=-Xmx512M

You can set more than one option by enclosing the value in quotes:

rwbuilder jvmoptions="-Xmx256M -Xms=128M"

The syntax of JVMOPTIONS is

JVMOPTIONS=option | "option [option]"

where option is a valid option for a Reports JVM.

The default value for JVMOPTIONS is -Xmx256M.


Note:

The value of JVMOPTIONS overrides the value in the REPORTS_JVM_OPTIONS environment variable.

10.3.6 Resolving Reports-Portal Integration Error When Attempting OID Create Resource

In OracleAS Portal, when you have configured Oracle Reports Security settings for Reports Definition File Access by editing a reports definition file, you may encounter the following error when you click Run or Run as Portlet:

500 Internal Server Error
Unexpected Error. Please contact Administrator

This error occurs when all of the following conditions are true:

  • You have an Interop deployment (which allows for a mixed 9.0.2/9.0.4 environment), with 9.0.4 MT (mid-tier), 9.0.4 IM (Identity Management), and 9.0.2 MR (metadata repository) configured to run together.

  • You are running Oracle Reports within OracleAS Portal, using the SSOCONN parameter.

  • The connection resource you specify in the SSOCONN parameter was not created in the Oracle Internet Directory (OID) server.

To work around this issue, do the following:

  1. In the 9.0.4 IM Oracle home, open the following file in a text editor:

    oracle_home/Apache/Apache/conf/mod_osso.conf

  2. Add the following line to the file:

    OssoRedirectByForm on

    For example:

    <IfModule mod_osso.c>
    OssoIpCheck off
    OssoIdleTimeout off
    OssoConfigFile
    /private1/iasinst/install_set1/904infra/Apache/Apache/conf/osso/osso.conf
    OssoRedirectByForm on
    </IfModule>
    
    

10.3.7 Running to Web Layout on Reports Builder

You can preview a report from Reports Builder by using the Run To Web Layout functionality. You do not need to have the Reports Server configured in order to use this functionality, because Reports Builder includes an embedded Oracle Application Server Containers for J2EE(OC4J) server.

After you upgrade to Oracle Reports 10g (9.0.4) from Oracle9i Reports Release 2 (9.0.2), you must ensure that the location in the environment variables CLASSPATH or REPORTS_CLASSPATH refer only to the oc4j.jar file in the 10g (9.0.4) Oracle home. You must remove the path to the 9.0.2 Oracle home oc4j.jar if it exists in either REPORTS_CLASSPATH or CLASSPATH.

If you include the 9.0.2. oc4j.jar file path in either CLASSPATH or REPORTS_CLASSPATH, the Run to Web Layout functionality will fail with the following error:

The major.minor version '48.0' is too recent for this tool to understand

10.4 Administration Issues and Workarounds

This section describes administration issues and their workarounds for Oracle Reports Developer.

10.4.1 Authenticating Enterprise Manager Access to Reports Server Information

The identifier element in server_name.conf contains a new value called SERVERACCESSKEY. This value is used to ensure that the Reports Server information in Oracle Enterprise Manager (Enterprise Manager) is secure. The following authentication is implemented:

  • The value of the identifier element in the server_name.conf file is encrypted and is of the form %SERVERACCESSKEY_USER%/%SERVERACCESSKEY_PASSWORD%. For example:

    <identifier confidential="yes" encrypted="no">
      %SERVERACCESSKEY_USER%/%SERVERACCESSKEY_PASSWORD%
    </identifier>
    
    
  • The corresponding entries in the targets.xml file are:

    <Property NAME="UserName" VALUE="%SERVERACCESSKEY_USER%" ENCRYPTED="FALSE"/>
    <Property NAME="Password" VALUE="%SERVERACCESSKEY_PASSWORD%"
    ENCRYPTED="FALSE"/>
    
    

The default installation ensures that the install time values of %SERVERACCESSKEY_USER% and %SERVERACCESSKEY_PASSWORD% match those in targets.xml.


Note:

%SERVERACCESSKEY_USER% and %SERVERACCESSKEY_PASSWORD% in server_name.conf and targets.xml must match for the Reports Server pages in Enterprise Manager to display data correctly.

To change the user name and password:

  1. Edit the oracle_home/reports/conf/server_name.conf file, as follows:

    <identifier confidential="yes" encrypted="no">
       new_username/new_password
    </identifier>
    
    
  2. Edit the oracle_home/sysman/emd/targets.xml file, as follows:

    <Property NAME="UserName" VALUE="new_username" ENCRYPTED="FALSE"/>
    <Property NAME="Password" VALUE="new_password" ENCRYPTED="FALSE"/>
    
    
  3. Restart Enterprise Manager and Reports Server. The user name and password in server_name.conf and targets.xml will be encrypted after the restart.


Note:

Beginning with Oracle Reports 10g (9.0.4), Enterprise Manager (Enterprise Manager) will not use OID authentication to access Reports Server information. It will use the SERVERACCESSKEY value to specify the authentication.

10.4.2 Running Reports on OracleAS Portal as an Item Link

When you install OracleAS Portal with a non-default language setting, some entries required to publish a report as an item link on a portal page are not installed automatically. You must install the language of your choice by using the rwlang.sql script.

Run the script rwlang.sql in the directory oracle_home/portal/admin/plsql/wwd/ if:

  • You selected at least one language in addition to the default ("US") when you installed OracleAS Portal

  • You want to publish a report as an item link in OracleAS Portal.

This is a one time post-installation task and will ensure that you can publish a report as an item link on OracleAS Portal.

To run the script:

  1. Navigate to the directory oracle_home/portal/admin/plsql/wwd/.

  2. Run SQL*Plus.

  3. Logon to OracleAS Portal using the portal schema.


    Note:

    This is the portal schema you used to install OracleAS Portal PL/ SQL packages.

  4. Run the script rwlang.sql with a list of language identifiers corresponding to the languages you installed with OracleAS Portal:

    @rwlang.sql language_list

    where language_list is a list of language identifiers, separated by commas.

    For example, if you installed French and Japanese when you installed OracleAS Portal, you would run the following command:

    @rwlang.sql f,ja.

Usage Notes:

  • Do not leave spaces before or after the comma (,), otherwise SQL*Plus will interpret the language list as two parameters, instead of one parameter containing a comma delimiter.

  • The file rwlang.sql contains a complete list of language identifiers. You can view the file with a text editor to find the identifiers you want.

10.5 Documentation Errata

This section describes known errors in the documentation.

10.5.1 REPORTS_CLASSPATH variable in Linux, Solaris, and HP-UX

Chapter 8, sections 8.1.2 through 8.2, of the Oracle Application Server Reports Services Publishing Reports to the Web manual specifies the reports.sh file as containing the REPORTS_CLASSPATH variable on Solaris. The REPORTS_CLASSPATH variable is located in the reports.sh file for all Linux, Solaris, and HP-UX platforms.

10.5.2 Oracle Reports Documentation Page on Oracle Technology Network

Due to improvements on OTN, the URL that directly accesses the Oracle Reports Documentation page is incorrect in the documentation. Instead of http://otn.oracle.com/docs/products/reports/content.html, the revised URL is http://otn.oracle.com/documentation/reports.html

10.5.3 Dynamic Environment Switching in Oracle Reports

Some sections in Oracle Application Server Reports Service Publishing Reports to the Web, for example, section 1.4.3, 1.4.4, and 18.2, state the following restrictions:

  • Set up multiple Reports Servers one or more for each language.

  • Set up multiple clusters one or more for each language.

  • Have a separate host machine for each language.

However, by using the environment switching feature, available from Oracle9iAS Release 2, Patch 1 onwards, it is possible to spawn reports engines with different environment settings, including language, in the same Reports Server.

10.5.4 Revised Section 13.3.3.2 of Oracle Application Server Reports Services Publishing Reports to the Web

Chapter 13, section 13.3.3.2, of the Oracle Application Server Reports Services Publishing Reports to the Web manual contains procedures that are outdated. Replace the section with the following section, "Deploying an Oracle Reports JSP to an OC4J_BI_FORMS Instance":

10.5.4.1 Deploying an Oracle Reports JSP to an OC4J_BI_FORMS Instance

This section describes how to deploy an Oracle Reports JSP file to either an existing or a new instance of OC4J_BI_FORMS.

10.5.4.1.1 To deploy to an existing OC4j_BI_FORMS instance:

  1. Ensure that you have created the J2EE application. Refer to the manual Oracle Application Server Reports Services Publishing Reports to the Web for more information on creating a J2EE application for Oracle Reports.

  2. In Oracle Enterprise Manager, display the detail page for your middle tier.

  3. Under System Components, click OC4J_BI_Forms.

  4. In the OC4J_BI_FORMS page, click Administration.

  5. Under Deployed Applications, click Deploy EAR file to deploy the EAR file you created.

  6. On the first page of the Deploy Application wizard, click Browse to select the J2EE application (EAR file) you want to deploy, or enter the location of the EAR file you created.

  7. In Application Name, specify a unique application name for this application. For example, you can name your application MyReportApp.

  8. From the Parent Application list, select the parent application and click Continue.

  9. On the URL Mapping page, note the text in the URL Mapping field. This is the name your users will enter to access the new application.

  10. In the URL Mapping field, add a forward slash (/) to the beginning of the application name, since it is part of a URL address. For example, if you have named your application MyReportApp then you should change the URL Mapping field to read

    /MyReportApp.

  11. Click Finish.

  12. On the next page, click Deploy.

  13. On the OC4J_BI_Forms Detail page that displays, you should now see your application (MyReportApp) listed under Deployed Applications.

  14. Click your application name (MyReportApp).

  15. On the Application page, under Properties, click General.

  16. Under Library Paths, click Add Another Row, then add the following path to the rwrun.jar library:

    oracle_home\reports\jlib\rwrun.jar.

  17. Add another row with the following path to the zrclient.jar library:

    oracle_home\jlib\zrclient.jar.

  18. Click Apply, then click OK.

  19. Restart your application. Click Stop, then Start. Your application will restart The new library paths are now in effect.

10.5.4.1.2 To deploy to a new OC4j_BI_FORMS instance:

  1. Ensure that you have created the J2EE application. Refer to the manual Oracle Application Server Reports Services Publishing Reports to the Web for more information on creating a J2EE application for Oracle Reports.

  2. In Oracle Enterprise Manager, display the detail page for your middle tier.

  3. Click Create OC4J Instance.

  4. Type the name of your OC4J instance.

  5. Click Create.

  6. Once the OC4J instance is created, click OK.

  7. On Application Server page, under System Components, you should now see the new OC4J instance.

  8. Next, manually configure the OC4J instance to support connection to a Reports Server and to support security integration.

10.5.4.1.3 To configure the new OC4J instance:

  1. Copy properties and their definitions from an existing OC4J instance to your new instance. The properties are in the oc4j.properties file of an existing OC4J instance.

    For example, if you have an existing OC4J_BI_FORMS instance and a new OC4J instance myinstance, then copy the properties from oracle_home/j2ee/OC4J_BI_FORMS/config/oc4j.properties into oracle_home/j2ee/myinstance/config/oc4j.properties.

    Copy the following properties and their definitions:

    • oracle.home

    • oracle.path

  2. In the file oracle_home/opmn/conf/opmn.xml, add the PATH (Windows) or LD_LIBRARY_PATH (Linux, Solaris, and HP-UX) property. To do this,

    1. In oracle_home/opmn/conf/opmn.xml, find the XML element that describes your new OC4J instance:

      <process-type id="myapp" module-id="OC4J">
        <module-data>
          <category id="start-parameters">
            <data id="java-options" 
                  value="-server
      -Djava.security.policy=oracle_home/j2ee/MyInst/config/java2.policy
      -Djava.awt.headless=true"/>
           <data id="oc4j-options" value="-properties"/>
          </category>
          <category id="stop-parameters">
           <data id="java-options"
                 value="
      -Djava.security.policy=oracle_home/j2ee/MyInst/config/java2.policy
      -Djava.awt.headless=true"/>
          </category>
        </module-data>
        <start timeout="900" retry="2"/>
        <stop timeout="120"/>
        <restart timeout="720" retry="2"/>
        <port id="ajp" range="3301-3400"/>
        <port id="rmi" range="3201-3300"/>
        <port id="jms" range="3701-3800"/>
        <process-set id="default_island" numprocs="1"/>
      </process-type>
      
    2. Add either the PATH (for Windows) or LD_LIBRARY_PATH (for Linux, Solaris, and HP-UX) and module data properties by copying them from the OC4J_BI_FORMS instance in the same opmn.xml file. For example, on a Solaris computer:

      <environment>
        <variable id="LD_LIBRARY_PATH" 
                  value="$ORACLE_HOME/lib:
                         $ORACLE_HOME/network/lib:
                         $ORACLE_HOME/jdk/jre/lib/sparc"/>
      </environment>
      <category id="start-parameters">
        <data id="java-options" value="-server
      -Djava.security.policy=$ORACLE_HOME/j2ee/OC4J_BI_Forms/config/java2.policy
      -Djava.awt.headless=true -Xmx512M 
      -Xbootclasspath/p:$ORACLE_HOME/vbroker4/lib/vbjboot.jar"/>
        <data id="oc4j-options" value="-properties -userThreads"/>
      </category>
      <category id="urlping-parameters">
        <data
          id="/MyReportsApp/rwservlet/pingserver?start=auto" value="200"/>
      </category>
             <dependencies>
               <database infrastructure-key="portal"/>
               <managed-process process-type="HTTP_Server"
                                process-set="HTTP_Server" 
                                ias-component="HTTP_Server" 
                                autostart="true"/>
             </dependencies>
      
      

      where MyReportsApp is your newly created Web application name for Oracle Reports.

    3. Restart the OC4J instance.

10.5.5 Possible Outdated Screenshots in Oracle Reports Server Reports Services Publishing Reports to the Web

Chapter 19, "Managing and Monitoring OracleAS Reports Services", of the Oracle Application Server Reports Services Publishing Reports to the Web manual may show screenshots that do not reflect the latest updates to the Oracle Enterprise Manager user interface.