Contents

Title and Copyright Information

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Preface

Audience

Organization

Related Documentation

Conventions

Documentation Accessibility

1 Installation Overview

What Are the Contents of the Oracle Collaboration Suite CD Pack?

Oracle9iAS Infrastructure Installation

Oracle Collaboration Suite Information Storage Installation

Oracle Collaboration Suite Installation

Oracle Collaboration Suite Clients

Oracle Voicemail & Fax

Oracle Collaboration Suite Interoperability Patch

Oracle Collaboration Suite Documentation

2 Preparing for Installation

Hardware Requirements

Determining Random Access Memory

Determining Swap Space

Operating System Versions

Operating System Patches and Packages

Operating System Patch and Package Download Locations

Determining Installed Patches

Required Solaris Patches for Oracle9iAS Infrastructure and Oracle Collaboration Suite

Required Solaris Patches for Oracle Collaboration Suite Information Storage

Required HP Patches for Oracle9iAS Infrastructure and Oracle Collaboration Suite

Required HP Patches for Oracle Collaboration Suite Information Storage

Operating System Requirements to Support Oracle Real Application Clusters

JRE Patches

Operating System and Fonts Packages (Solaris Only)

Additional Operating System Requirements

Multilingual Support

Online Documentation Requirements

Port Allocations

Certified Software

Release Notes

Environment Preinstallation Tasks

Setting Environment Variables

DISPLAY

Hostnames File Configuration

Additional Hostnames Files Configuration for Solaris

Creating UNIX Accounts and Groups

UNIX Group Name for the Oracle Universal Installer Inventory

UNIX Account to Own Oracle Software

UNIX Group Names for Privileged Groups

Oracle Real Application Clusters for Oracle Collaboration Suite Information Storage Installation

Steps to Perform as the root User for Oracle Real Application Clusters Installation

Additional Steps to Perform as the root User for Installing Oracle Real Application Clusters on Solaris, HP, or Linux

Steps to Perform as the oracle User for Oracle Real Application Clusters

Oracle Real Application Clusters Installation on Linux

Configuring Kernel Parameters for Oracle9iAS Infrastructure and Oracle Collaboration Suite

Kernel Parameter Settings for Solaris

Kernel Parameter Settings for HP

Kernel Parameter Settings for Linux

Configuring Kernel Parameters for Oracle Collaboration Suite Information Storage

Kernel Parameter Settings for Solaris

Kernel Parameter Settings for HP

Kernel Parameter Settings for Linux

3 Deployment

Deployment Methods

Oracle9iAS Infrastructure Deployment

Multilingual Support for Oracle9iAS Infrastructure

Oracle Collaboration Suite Information Storage Deployment

Multilingual Support for Oracle Collaboration Suite Information Storage

Oracle Collaboration Suite Deployment

Multilingual Support for Oracle Collaboration Suite

Deploying Oracle Email

Deploying Oracle Files

Deploying Oracle Ultra Search

Deploying Oracle Voicemail & Fax

Deploying Oracle Wireless & Voice

Deployment Recommendations and Considerations

Upgrades

Upgrading Oracle9iAS Infrastructure 9.0.2.0.1

Upgrading Oracle9iAS Infrastructure 9.0.2.0.0

Manually Upgrading an Existing Oracle9iAS Infrastructure

Upgrading Oracle Internet Directory

Before You Upgrade Oracle Internet Directory

Upgrading the Oracle9iAS Infrastructure 9.0.2.0.1 Version of Oracle Internet
Directory

Upgrading the Oracle9iAS Infrastructure 9.0.2.0.0 Version of Oracle Internet
Directory

Upgrading from Oracle Internet Directory 2.1.1.x or 3.0.1.x

Configuring an Upgraded Oracle Internet Directory

Upgrading Oracle Email

Oracle Email Upgrade Steps for Oracle9iAS Infrastructure

Oracle Email Upgrade Steps for the Middle Tier

Oracle Email Upgrade Steps for the Email Store (Database)

Upgrading Oracle Ultra Search

Upgrading Oracle Voicemail & Fax

Before you Upgrade Oracle Voicemail & Fax

Upgrade Instructions for Oracle Voicemail & Fax from 9.0.2 to Oracle Collaboration Suite

Downgrades

Downgrading Oracle Ultra Search

Downgrade from Oracle Ultra Search 9.0.3 to 9.0.2

Downgrading Oracle Internet Directory

Database Tuning

Oracle Database Requirements for Oracle Email

Oracle Database Requirements for Oracle Files

4 Getting Started with Installation

Installing Oracle Components from the CD-ROMs

Mounting CD-ROMs for Solaris

Mounting CD-ROMs for Solaris with Volume Management Software

Mounting CD-ROMs for Solaris Manually

Mounting CD-ROMs for HP

Mounting CD-ROMs for Linux

Mounting CD-ROMs for Linux with Auto Mounting Software

Mounting CD-ROMs for Linux Manually

Installing Oracle Components from a Hard Drive

Oracle Universal Installer Overview

Oracle Universal Installer Prerequisite Checks

oraInventory Directory and Installation Session Log Files

Additional Component Installations with Oracle Universal Installer

Starting Oracle Universal Installer

5 Oracle Collaboration Suite Installations

Before You Install

Installing Oracle9iAS Infrastructure

Oracle9iAS Infrastructure Additional Documentation

Installing Oracle Collaboration Suite Information Storage

Installing a Database Into an Existing Oracle Home

Oracle Email Postinstallation Tasks

Running Oracle Net Configuration Assistant

Running Database Configuration Assistant

Verifying Oracle Internet Directory Configuration

Unlocking the CTXSYS User Password

Oracle Files Postinstallation Tasks

Installing Oracle Collaboration Suite

Oracle Collaboration Suite Postinstallation Tasks

Additional Documentation

6 Oracle Files Configuration

Preconfiguration Tasks for Oracle Files

Configuring Oracle Files

Creating a New Oracle Files Domain

Setting Up a Computer to Use an Existing Domain

Non-Interactive Initial Configuration of Oracle Files

Setting Up Oracle Files Runtime

Starting All Necessary Processes

Creating the Oracle Files Subscriber

Provisioning Users in Oracle Files

Accessing the Protocol Servers

Validating Basic Operations

7 Silent and Non-Interactive Installation

Introduction to Non-Interactive Installations

Silent Installation

Non-Interactive Installation

Installation Requirements

Creating Files for Silent and Non-Interactive Installation

oraInst.loc File Creation

emtab File Creation

oratab File Creation

Selecting a Response File

Editing the Response File

Specifying a Response File

Running the root.sh Script

root.sh and Silent Installation

Oracle HTTP Server

Using Oracle HTTP Server On a Different Port

root.sh and Non-Interactive Installation

Error Handling

Deinstallation

Using Configuration Assistants in Non-Interactive Mode

Response File Error Handling

8 Deinstallation

Deinstallation Overview

Preparing to Deinstall Oracle Components

Deinstalling Oracle Components

A Installation Checklists

Oracle9iAS Infrastructure Installation Checklist

Oracle Collaboration Suite Information Storage Installation Checklist

Oracle Collaboration Suite Installation Checklist

Oracle Files Configuration Checklist

B Troubleshooting

Troubleshooting Oracle Calendar Installation

Troubleshooting Oracle Files Installation

Error Creating Database Objects

Database-related Installation Error Messages

Oracle Files Servers Fail Due to Insufficient Database Resources

Oracle Files Configuration Assistant Hangs During "Verifying Oracle Text" Phase

"Out of database cursors" Message Written to $ORACLE_HOME/ifs/files/ log/domain_name/node_name.log

Server is Slow

Troubleshooting Oracle Real Application Clusters

C Default Port Numbers and Port Ranges

Port Allocation Overview

Component Port Numbers

Oracle9iAS Infrastructure Port Usage

Oracle Port Usage (Sorted by Component)

Oracle Port Usage (Sorted by Port Number)

D Oracle Collaboration Suite Client Installations

Oracle Outlook Connector 3.4

System Requirements for Oracle Outlook Connector

Preinstallation Requirements for Oracle Outlook Connector

Installing Oracle Outlook Connector

Silent Installation of Oracle Outlook Connector

Oracle Outlook Connector Silent Installation Configuration File Parameters

Deinstalling Oracle Outlook Connector

Oracle CorporateTime 6.0.3 for Windows

System Requirements for Oracle CorporateTime for Windows

Installing Oracle CorporateTime for Windows

Silent Installation of Oracle CorporateTime for Windows

Deinstalling Oracle CorporateTime for Windows

Oracle CorporateTime 5.2.3 for Macintosh

System Requirements for Oracle CorporateTime for Macintosh

Installing Oracle CorporateTime for Macintosh

Mac OS 8.6 to 9.2

Mac OS X

Deinstalling Oracle CorporateTime for Macintosh

Mac OS 8.6 to 9.2

Mac OS X

Oracle CorporateTime 5.0.2 for Motif

System Requirements for Oracle CorporateTime for Motif

Installing Oracle CorporateTime for Motif

Deinstalling Oracle CorporateTime for Motif

Oracle CorporateSync 3.0.2 for Palm, Windows Edition

System Requirements for Oracle CorporateSync 3.0.2 for Palm, Windows Edition

Installing Oracle CorporateSync 3.0.2 for Palm, Windows Edition

Deinstalling Oracle CorporateSync 3.0.2 for Palm, Windows Edition

Oracle CorporateSync 3.0.2 for Pocket PC

System Requirements for Oracle CorporateSync 3.0.2 for Pocket PC

Installing Oracle CorporateSync 3.0.2 for Pocket PC

Deinstalling Oracle CorporateSync 3.0.2 for Pocket PC

Oracle CorporateSync 2.1.4 for Palm, Macintosh Edition

System Requirements for Oracle CorporateSync 2.1.4 for Palm, Macintosh Edition

Installing Oracle CorporateSync 2.1.4 for Palm, Macintosh Edition

Deinstalling Oracle CorporateSync 2.1.4 for Palm, Macintosh Edition

Oracle FileSync for Windows

Installing Oracle FileSync for Windows

E Oracle Collaboration Suite Documentation

Oracle Collaboration Suite Documentation Library CD-ROM

Viewing the Oracle Collaboration Suite Documentation Library

Oracle Collaboration Suite Documentation on Component CD-ROMs

Oracle Technology Network and Oracle Store

Glossary

Index