CaseWidget

CaseWidget provides the ability to watch the recently created cases. The widget is configurable via rule CaseWidget. If the rule is not configured, the system displays the following default columns defined by the <Result> element for the widget.

  • CaseNumber
  • CaseName
  • Status
  • Owner
  • TaxID
CaseWidget: Elements and Attributes
Element/Tag Attributes Parent Element Description Element/Attribute Values

<CaseWidget>

 

 

This is the start and end tag of the element.

 
  TITLE  

Optional:

Defines the display name that will appear at the top of the widget.

String
  COMMENT  

Optional:

Defines the description of Widget.

String

<Results>

 

  <CaseWidget>

Optional:

This is the start and end tag of the Results element.

 

<Table>

 

  <Results>

Required element:

The element that defines the screen as a table format and controls the display of results, formats results in a table. See Table Element. Mask attribute will not be supported

 

<Column>

  <Table>

The container element for column configuration.

 

<Display>

  <Table>

Defines the header for the search result table column.

 

<Name>

  <Table>

Specifies the database column in which the field values are stored.

 

<Group>

 

 

  <Table>

Indicates the table/screen that stores the field being referenced.

Note: All the groups supported for Case search Screen result set is supported for TaggedCaseWidget.

 

<DataType>

  <Table>

Defines the datatype of the field.

 

XML Schema

<CaseWidget TITLE="Recently Created Case" COMMENT="Recently Created Case">
<Results>
<Table>
<Column ALIGN="CENTER">
<Name>CaseName</Name>
<Display>Case Name</Display>
<DataType>Text</DataType>
<Group>Case</Group>
</Column>
<Column ALIGN="LEFT">
<Display>Case Details</Display>
<Name>CaseDetails</Name>
<Group>CaseField</Group>
<DataType>Text</DataType>
</Column>
<Column ALIGN="LEFT">
<Display>Case Number</Display>
<Name>CaseNumber</Name>
<Group>Case</Group>
<DataType>Text</DataType>
</Column>
<Column ALIGN="CENTER">
<Name>PolicyNumber</Name>
<Display>Application Number</Display>
<DataType>Text</DataType>
<Group>Policy</Group>
</Column>
</Table>
</Results>
</CaseWidget>

XML Example

<CaseWidget TITLE="Recently Created Cases" COMMENT="Recently Created Cases">
<Results>
<Table>
<Column ALIGN="CENTER">
<Display>Case Number</Display>
<Name>CaseNumber</Name>
<DataType>Text</DataType>
<Group>Case</Group>
</Column>
<Column ALIGN="CENTER">
<Display>Case Name</Display>
<Name>CaseName</Name>
<DataType>Text</DataType>
<Group>Case</Group>
</Column>
</Table>
</Results>
</CaseWidget>