CaseStatusChange
This business rule will process any status changes on a case. Processing the transaction or requirement to which this business rule is attached changes the status of the case to the one specified in this rule. This is a attached business rule which could be attached to application level transactions.
| Element/Tag | Attributes | Parent Element | Description | Element/Attribute Values |
|---|---|---|---|---|
|
<CaseStatusChange> |
|
Required element: The opening and closing tags of the CaseStatusChange business rule. |
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| <Change> |
|
<CaseStatusChange> |
Required element: Determines whether the case's status should be changed or not. |
|
|
IIF |
Required: String Yes: Indicates the case's status should be changed. No: Indicates the case's status should not be changed. |
Optional: String: ="EXPRESSION"
For example: IIF = "1=1" The condition that MUST be satisfied (IIF means If and Only If) in order to change the status. |
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|
<To-StatusCode> |
<CaseStatusChange> |
Required: Indicates the policy status code that the case's status should change to. |
Required element value: Code Case's status code from AsCode => AsCodeCaseStatus table. |
XML Schema
<CaseStatusChange>
<Change>Yes</Change>
<To-StatusCode>07</To-StatusCode>
</CaseStatusChange>
XML Example
<CaseStatusChange>
<Change>Yes</Change>
<To-StatusCode>04</To-StatusCode>
</CaseStatusChange>