Agreement Overview

Agreements house the characteristics and information regarding the contract between a Carrier and the Group Customer.The Group Customer and Carrier define the agreement.

The agreement details may include plan offerings for members, coverage availability criteria and service and billing details for the Group Customer and the Carrier.

The Group Customer can have multiple agreements based on the business needs surrounding servicing, billing and plan administration.

Important   Agreements may also be structured in a parent and child relationship. Please see Parent and Child Agreements for more information.

The agreement will have roles attached for the purpose of designating a primary point of contact, a service contact and an administrator. An agreement does not require that a plan(s) be associated to the agreement. There are agreements specific to funding, financial, data intake and performance guarantee arrangements that are exclusive of a plan. Please see Agreement Roles for more details.



Configuring Agreements

There are several steps involved in setting up agreements.

     
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