Edit a Policy
The process for editing a policy is defined according to configuration. Two examples of how a policy may be edited are defined below.
- Once a policy is active, all activities associated with the policy must be reversed. Then policy details can be updated from the Policy screen. When the updates are complete, re-apply the activities to the policy.
- Some policies may have an activity already configured called EditPolicy. Processing this activity will allow a user to update the effective date, issue date and application signed date. Follow the steps below to apply the EditPolicy activity to an active policy.
Steps to Apply the EditPolicy Activity
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Open a policy (can open a policy using search for a policy).
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Click Activity from the Action list below the Entity Navigation list. The Activity screen appears.
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Select EditPolicy from the drop down box. If an EditPolicy activity is not available, then the policy cannot be edited in this way.
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Enter the new dates in the appropriate date field and select OK.
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Click Activities on the Entity Navigation list. The EditPolicy activity will be listed on the Activities screen.
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Click the process icon next to the activity. The changes will be applied to the policy.