# Finding information and articles

1. Sign in to My Oracle Support at https://support.oracle.com.
2. If you know the ID number of the article you need, enter the number in the text box at the top right of any page, and then click the magnifying glass icon or press Enter.
3. To search the knowledge base, click the Knowledge tab, and then use the options on the page to search by:
   - Product name or family.
   - Keywords or exact terms.

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