Seat Management

The number of seats is based on the cloud contract but it can be increased as needed. To increase the number of seats the Tenant Administrator has to contact the OICP Administrator.

Concept of Seat to Service license counts

Seat to Service License count is determined as a part of the cloud contract agreement process. It reflects the total count of users who are mapped to services.

The seat to service license count is reduced by one as each user is assigned to the PPS Library. Users with access to multiple PPS Libraries consume one seat count for each PPS Library assignment.

Changing Seat to Service license counts

To change the Seat to Service license count, send a request to update the Seat to Service License count from Admin Self Service page. The extension is processed by clicking the ‘Request New Provision’ button located adjacent to the ‘Seats to service limit’ field (see below).

Figure 15. Seat to Service Limit

OIC Portal Administrator works offline with the Contracting team to get this request processed as it involves changes to the contract in place.

The Seat to Service request is directed to the OICP Administrator who informs the Contracting Staff to update the Contract with Tenant. Once the Contract process is initiated, OICP Administrator will be informed. Then the OICP Administrator will update the Seat to Service license counts according to the new contract through OICP Administrator Work Queue request.

You will receive a notification from the OICP Administrator once the request is completed.


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