Requesting Status Change

As part of the initial Tenant Creation, OIC Portal Admin creates the status as PROSP through which you can login and access the OIC Portal for User setup and Trust Relationship Management. When the contract is signed, you can create request to change the status to ACTIVE which further allows you to access PPS Libraries and other associated features. The status change will be effective as soon as the OIC Portal Administrator completes the request from his Work Queue and change the Tenant status from PROSP to ACTIVE.

As a Tenant Administrator if you are in Prospective status, you can setup MRLs and Users but Users cannot log on and create or process transactions until the client is Active.

To create a request for changing status - Click the ‘Request Active’ button located adjacent to the status column.

Figure 14. Status

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