Can’t sign in

If you forget your credentials, you may click the link ‘Can’t sign in’ located adjacent to ‘Sign In’ button. The Oracle Identity Self service page displays where you can reset your password.

Figure 26. OIC Portal Login page

Note: Your account will be locked after the 3rd failed attempt to log into the Oracle Insurance Cloud Portal.

Figure 27. Oracle Identity Self Service screen

In case you forget the password

  1. Click the link ‘Forgot password’. ‘Forgot password’ screen appears.

    Figure 28. Forgot Password screen

  2. Enter the User Name or e-mail ID in the box located under the ‘Please identify yourself’ section and click ‘Next’ button at the upper-right corner. Your challenge questions are displayed.

    Figure 29. Challenge Questions screen

  3. Enter the correct answers for the challenge questions and click ‘Next’ button.

Note: These questions/answers are established during your account creation. You are expected to enter the same answers that were set up during their registration process.

  1. Enter the new password and re-enter the same password for confirmation.

    Figure 30. New Password Selection screen

  2. Click ‘Save’ button to save the new password.

In case, you forget the User name

  1. Click the link ‘Forgot User Login’ on Oracle Identity Self Service page. Following page appears.

    Figure 31. Forgot User Login screen

  2. Enter the e-mail address in the box located under ‘Please identify yourself’ section.
  3. Click ‘Submit’ button located at the upper-right corner.

You will receive an e-mail confirming your user login credential. Then you may use the same to log in to the OIC Portal.


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